Polycom SOUNDPOINT IP 300 User Manual

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Summary of Contents

Page 1 - USER GUIDE

User GuideSoundPoint® IP 300/301 SIP 1.5.xUSER GUIDE SoundPoint® IP 300/301 SIPMarch 24, 2005

Page 2

7Answering a CallUsing the Handset:Pick up the handset. Using Listen Mode:Press the Answer soft key or the line key ( ).Using the Headset:Pressing Hol

Page 3

8General Key Use To navigate through menus and to enter data, these are useful tips:1. Use and or the Next and Prev soft keys to scroll through li

Page 4

9RedialEnding a CallPress HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServicesCall ListsBuddy StatusMy StatusR

Page 5 - IP 300/301 SIP

101. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelConferenceForwardTransferCall ListsSpeed DialRedialMenuVoice Mail

Page 6 - Attaching the Base

11Display ContrastTo adjust the contrast on the display to a comfortable level:1. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2A

Page 7 - Features

12Contact ListIn addition to a directory of missed, placed, or received calls, the phone can store a local directory of 200 or more contacts*. Users

Page 8 - Key Descriptions

13To remove a Speed Dial entry:1. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServicesCall ListsBuddy S

Page 9

14Multiple Call AppearancesEach line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if t

Page 10 - Multiple Calls on Hold

15Voice Mail*Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system admini

Page 11 - Transferring a Call

16Phone RebootPeriodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software.There are two

Page 12 - Ending a Call

ContentsIntroduction ... 1Parts List ... 1Installing Sound

Page 13 - Headset Memory Mode

17Presence / Status / Buddy ListsThe phone combines interactive message services and status monitoring to comple-ment a traditional messaging applicat

Page 14 - Call Lists

184. Choose Watcher List to see which phones are currently monitoring your status. Press the Block soft key to block a watcher.5. Choose Blocked Li

Page 15 - Contact List

19No Dial-ToneVerify power is correctly applied to the SoundPoint® IP 300/301 SIP phone:• Check that the display is illuminated.• Make sure the LAN

Page 16 - Multiple Keys Per Line

20No Audio on HeadsetVerify correct connections:• Ensure the headset is plugged into the jack marked Headset at the rear of the phone.• Ensure the h

Page 17 - Shared Lines

21ModificationsIn accordance with Part 15 of the FCC Rules, the user is cautioned that any chang-es or modifications not expressly approved Part 15 Rule

Page 18 - Voice Mail

22Industry Canada (IC)This Class [B] digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe [B] est conforme à la norme

Page 19 - Text Messaging

23Polycom will not be liable under this limited warranty if its testing and exami-nation disclose that the alleged defect or malfunction in the produc

Page 20 - Directories

24OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS-SIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE P

Page 21

25ITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LI-ABLE FOR ANY CLAIM, DAMAGES OR O

Page 22 - Troubleshooting

Polycom, Inc.1565 Barber LaneMilpitas, CA 95035©2004 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are regi

Page 23

Voice Mail ...15Distinctive Ringing / Call Treatment ...

Page 24 - Safety and Compliance

1Thank you for choosing the SoundPoint® IP 300/301 SIP. This unit provides busi-ness telephony features and functions such as Multiple Call Appearanc

Page 25 - Polycom Limited Warranty

2Installing SoundPoint® IP 300/301 SIPThis section provides basic installation instructions and information for obtaining the best performance with th

Page 26 - Limitations of Liability

3Connecting the Handset and Optional HeadsetAttaching the Base(Optional)1. Connect the short straight end of the phone cord to the handset and the co

Page 27 - Copyright Notice

41 354 687 90*ABC2DEFMNOJKLGHITUVWXYZOPERPQRSHoldMenuRedialDo Not Disturb1 354 687 90*ABC2DEFMNOJKLGHITUVWXYZOPERPQRSHoldMenuRedialDo Not DisturbLine/

Page 28

5Feature Key DescriptionHoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelMenuMessagesDo Not DisturbABC21DEF354MNOJKLGHI6TUV87WXYZ9OPERPQ

Page 29 - Milpitas, CA 95035

6Using SoundPoint® IP 300/301 SIPPlacing a CallUsing the Handset:1. To obtain dial tone, pick up the handset.2. Dial the desired number, ORDial by

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