Polycom SoundPoint IP 501 SIP User Manual

MenuVoice MailDo Not DisturbHoldDelSelForwardConferenceTransferCall ListsSpeed DialTime & DateRedial1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCUse

7Answering a CallUsing the Handset:Pick up the handset. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServ

8General Key Use To navigate through menus and to enter data, these are useful tips:1. Use HoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHold

9RedialPress HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServicesCall ListsBuddy StatusMy StatusRedialMenuMess

10Time and Date is clearly displayed on the SoundPoint® IP 500/501 SIP phone. If the phone cannot obtain a time and date from the server, the display

11Ring TypeMany ring types are available. Users can select different rings to distinguish be-tween lines or to have a different ring from their neigh

124. Enter the Contact number. This is a required field and it must be unique (not already in the direc-tory).5. Speed Dial Index, Ring Type and Div

13To quickly view a complete list of assigned speed dial entries, press HoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldMenuMessagesDo Not Di

14Multiple Call AppearancesEach line on the phone can be configured to have one or more call appearances. This is useful if there is an active call an

15*Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system adminis-trator t

16Multilingual Support (Localization)Many languages are supported by the phone. To change language:1. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8T

ContentsIntroduction ... 1Parts List ... 1Installing Sound

17Text MessagingUsers can send and receive Text messages on the phone. SIP Instant (Text) Mes-saging is supported in real-time. Users can send and r

185. Press the Save soft key or Cancel to abandon the change then press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDire

19No Dial-ToneTroubleshootingVerify power is correctly applied to the SoundPoint® IP 500/501 SIP phone:• Check that the display is illumi-nated.• Ma

20Display shows “Network Link is Down”Verify LAN cable is properly connected:• Check termination at the switch or hub (furthest end of the cable from

21Installation must be performed in ac-cordance with all relevant national wiring rules. L’Installation doit être exécutée confor-mément à tous les r

22may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the rem

23LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT

24Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documenta-tion files (the “Software”), t

Polycom, Inc.1565 Barber LaneMilpitas, CA 95035©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are regi

Shared Lines ...14Voicemail ...

1Thank you for choosing the SoundPoint® IP 500/501 SIP, a full-duplex, hands-free phone. This unit provides business telephony features and functions

2Installing SoundPoint® IP 500/501 SIPThis section provides basic installation instructions and information for obtaining the best performance with th

3LAN PC HEADSETHANDSETConnecting the Handset and Optional HeadsetAttaching the Base(Optional)1. Connect the short straight end of the phone cord to t

4Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone.SpeakerphoneMicrophone MuteHeadse

5Feature Key DescriptionHoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelMenuMessagesDo Not DisturbABC21DEF354MNOJKLGHI6TUV87WXYZ9OPERPQ

6Placing a CallUsing the Handset:1. To obtain dial tone, pick up the hand-set.2. Dial the desired number, OR Dial by SIP URL or IP† address:• Aft