Polycom SIP 3.1 User Manual Page 1

August, 2008 Edition1725-11530-310 Rev. ASIP 3.1Administrator’s Guide for thePolycom®SoundPoint®IP/SoundStation®IPFamilySIP 3.1

Administrator’s Guide SoundPoint IP / SoundStation IP xTransfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 46The macros provide a generic and easy to manage way to define the prompt to be displayed t

Configuring Your System4 - 47• If two macros have the same name, the first one will be used and the subsequent ones will be ignored.• “'!” and “

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 48Configuration File ChangesYou must make the the following changes to the <feature/>

Configuring Your System4 - 49efk.efkprompt.1.userfeedback="visible"efk.efkprompt.1.type="numeric"efk.efkprompt.1.digitmatching=&q

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 50To use the Call Park key during an active call:1. When there is an active call on line 223

Configuring Your System4 - 51• Directly into an Enhanced Feature Key macro• Directly into a URL• A chained list of actionsIt is possible to disable t

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 52Custom soft keys can be configured to precede the standard soft keys that are still displa

Configuring Your System4 - 53To map a chained list of actions to a soft key:1. Configure speed dial index 2 in contact directory with a regular phone

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 54Voice Mail IntegrationThe phone is compatible with voice mail servers. The subscribe conta

Configuring Your System4 - 55Multiple RegistrationsThe SoundPoint IP 301, 320, 330, and 430 support a maximum of two registrations, the SoundPoint IP

1 - 11Introducing the SoundPoint IP / SoundStation IP FamilyThis chapter introduces the SoundPoint IP / SoundStation IP family, which is supported by

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 56Automatic Call DistributionThe phone allows automatic call distribution (ACD) login and lo

Configuring Your System4 - 57Two types of redundancy are possible:•Fail-over: In this mode, the full phone system functionality is preserved by havin

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 58SRV records will be tried, before falling back on A records if NAPTR and SRV records retur

Configuring Your System4 - 59Phone ConfigurationThe phones at the customer site are configured as follows:• Server 1 (the primary server) will be con

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 60until the registration is successful (for example, when the Internet link is once again op

Configuring Your System4 - 61The presence feature works differently when Microsoft Live Communications Server 2005 is used as the call server. For mo

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 62Configuration changes can performed centrally at the boot server:Configuration File Exampl

Configuring Your System4 - 63e Locate the voIpProt parameter.Set the voIpProt.server.x.transport attribute to TCPpreferred or TLS.Your selection depe

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 64To set up a dual registration with Microsoft Live Communications Server 2005 as the presen

Configuring Your System4 - 65l Set the roaming_privacy.reg element to the number corresponding to the LCS registration. For example, roaming_privacy.

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 2The currently supported desktop phones are:• SoundPoint IP 301• SoundPoint IP 320/330• Soun

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 66User InterfaceThere are three user interface aspects to this feature:• Web content status

Configuring Your System4 - 67appropriate URL upon arrival of the appropriate SIP signaling, subject to some conditions described below.Since new web

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 68• An expires parameter is defined to indicate the lifespan of the URL itself, or, assuming

Configuring Your System4 - 69When a phone is configured with a DNS server, it will behave as follows by default:• An initial attempt to resolve a hos

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 70reg.1.server.1.transport="UDPOnly"reg.1.server.2.address="172.23.0.150"

Configuring Your System4 - 71reg.1.server.2.address="" reg.1.server.2.port=""reg.1.server.2.transport=""dns.cache.SRV.1

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 72dns.cache.NAPTR.1.preference="1"dns.cache.NAPTR.1.flag="s"dns.cache.NA

Configuring Your System4 - 73For example, if a user parks a call, the following message appears on their phone:Configuration changes can be performed

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 74• Dynamic Noise Reduction• Treble/Bass ControlsLow-Delay Audio Packet TransmissionThe phon

Configuring Your System4 - 75packets (also known as Silence Insertion Descriptor (SID) frames) and also decodes CN packets, efficiently regenerating

Introducing the SoundPoint IP / SoundStation IP Family1 - 3• SoundPoint IP 501• SoundPoint IP 550/560• SoundPoint IP 600/601

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 76When using the handset on any SoundPoint IP phones, AEC is not normally required. In certa

Configuring Your System4 - 77Configuration changes can performed centrally at the boot server or locally:Background Noise SuppressionBackground noise

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 78systems. This feature uses noise synthesis techniques to smooth out the noise level in the

Configuring Your System4 - 79Configuration changes can performed centrally at the boot server or locally:Voice Quality MonitoringThe SoundPoint IP ph

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 80A wide range of performance metrics are generated. Some are based on current values, such

Configuring Your System4 - 81• Secure Real-Time Transport Protocol• Configuration File EncryptionLocal User and Administrator Privilege LevelsSeveral

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 82Configuration changes can performed locally:Incoming Signaling ValidationThe three optiona

Configuring Your System4 - 83For more information on encrypting configuration files including determining whether an encrypted file is the same as an

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 84Changes made through the web server or local user interface are stored internally as overr

5 - 15Troubleshooting Your SoundPoint IP / SoundStation IP PhonesThis chapter provides you with some tools and techniques for troubleshooting SoundPoi

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 4• SoundPoint IP 650• SoundPoint IP 670SoundStation IP Conference PhonesThis section describ

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 2If your problems is not listed in this chapter nor described in the latest Release Notes, c

Troubleshooting Your SoundPoint IP / SoundStation IP Phones5 - 3Error, application is not present!There is no application stored in flash memory and

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 4StatusWhen the phone is unable to register with the call control server, the icon is shown

Troubleshooting Your SoundPoint IP / SoundStation IP Phones5 - 5Log FilesSoundPoint IP and SoundStation IP phones will log various events to files st

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 6There are other logging parameters that you may wish to modify. Changing these parameters d

Troubleshooting Your SoundPoint IP / SoundStation IP Phones5 - 7The following figure shows an example of a configuration file and the resulting log f

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 8Reading a Boot LogThe following figure shows a portion of a boot log file:Boot Failure Mess

Troubleshooting Your SoundPoint IP / SoundStation IP Phones5 - 9Reading an Application LogThe following figure shows a portion of an application log

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 10Power and StartupSymptom Problem Corrective ActionThere are power issues. The SoundPoint I

Troubleshooting Your SoundPoint IP / SoundStation IP Phones5 - 11ControlsSymptom Problem Corrective ActionThe dial pad does not work. The dial pad on

Introducing the SoundPoint IP / SoundStation IP Family1 - 5The currently supported conference phones are:• SoundStation IP 4000• SoundStation IP 6000

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 12Access to Screens and SystemsSymptom Problem Corrective ActionThere is no response from fe

Troubleshooting Your SoundPoint IP / SoundStation IP Phones5 - 13CallingSymptom Problem Corrective ActionThere is no dial tone. Power is not correctl

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 14DisplaysSymptom Problem Corrective ActionThere is no display.The display is incorrect.The

Troubleshooting Your SoundPoint IP / SoundStation IP Phones5 - 15AudioUpgradingSymptom Problem Corrective ActionThere is no audio on the headset.The

Administrator’s Guide SoundPoint IP / SoundStation IP 5 - 16

A - 1AConfiguration FilesThis appendix provides detailed descriptions of certain configuration files used by the Session Initiation Protocol (SIP) app

Administrator’s Guide SoundPoint IP / SoundStation IP A - 2Master Configuration FilesThe master configuration files can be one of:• Specified master c

Configuration FilesA - 3• CONFIG_FILES—A comma-separated list of configuration files. Each file name has a maximum length of 255 characters and the l

Administrator’s Guide SoundPoint IP / SoundStation IP A - 4CONFIG_FILES=”phone1[MACADDRESS].cfg, sip.cfg” MISC_FILES=””LOG FILE DIRECTORY=”” OVERRIDES

Configuration FilesA - 5server interface or local menu settings on the phone. These settings include the local port used for SIP signaling, the addre

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 6Key Features of Your SoundPoint IP / SoundStation IP PhonesThe key features of the SoundPoi

Administrator’s Guide SoundPoint IP / SoundStation IP A - 6• Microbrowser <mb/>• Applications <apps/>• Peer Networking <pnet/>• DNS

Configuration FilesA - 7Server <server/>This configuration attribute is defined as follows:AttributePermitted Values Default InterpretationvoIp

Administrator’s Guide SoundPoint IP / SoundStation IP A - 8voIpProt.server.x.transport DNSnaptr orTCPpreferred orUDPOnly or TLS orTCPOnlyDNSnaptrIf se

Configuration FilesA - 9SDP <SDP/>This configuration attribute is defined as follows:voIpProt.server.x.retryMaxCount Null or non-negative integ

Administrator’s Guide SoundPoint IP / SoundStation IP A - 10SIP <SIP/>This configuration attribute is defined as follows:AttributePermitted Valu

Configuration FilesA - 11voIpProt.SIP.connectionReuse.useAlias0, 1 0 If set to 0, this is the old behavior.If set to 1, phone uses the connection reu

Administrator’s Guide SoundPoint IP / SoundStation IP A - 12voIpProt.SIP.authOptimizedInFailover 0,1 0 If set to 1, when failover occurs, the first ne

Configuration FilesA - 13This attribute also includes:• Outbound Proxy <outboundProxy/>• Alert Information <alertInfo/>• Request Validati

Administrator’s Guide SoundPoint IP / SoundStation IP A - 14Outbound Proxy <outboundProxy/>This configuration attribute is defined as follows:At

Configuration FilesA - 15Alert Information <alertInfo/>This configuration attribute is defined as follows:Request Validation <requestValidat

Introducing the SoundPoint IP / SoundStation IP Family1 - 7• Dual auto-sensing 10/100/1000baseT Ethernet ports— Leverages existing infrastructure inv

Administrator’s Guide SoundPoint IP / SoundStation IP A - 16Special Events <specialEvent/>This configuration attribute is defined as follows:Con

Configuration FilesA - 17Music on Hold <musicOnHold/>This configuration attribute is defined as follows:Dial Plan <dialplan/>This configu

Administrator’s Guide SoundPoint IP / SoundStation IP A - 18This attributes also includes:• Digit Map <digitmap/>• Routing <routing/>Digit

Configuration FilesA - 19— For example, if a customer dials 16092345678, a call is placed to 16002345678.• 911xxx.T— A period (".") which m

Administrator’s Guide SoundPoint IP / SoundStation IP A - 20This configuration attribute is defined as follows:Routing <routing/>This attribute

Configuration FilesA - 21Server <server/>This configuration attribute is defined as follows:Emergency <emergency/>In the following attrib

Administrator’s Guide SoundPoint IP / SoundStation IP A - 22Multilingual <ml/>The multilingual feature is based on string dictionary files downl

Configuration FilesA - 23To add new languages to those included with the distribution:1. Create a new dictionary file based on an existing one.2. Cha

Administrator’s Guide SoundPoint IP / SoundStation IP A - 244. Add a lcl.ml.lang.clock.menu.x attribute to the configuration file.5. Add lcl.ml.lang.c

Configuration FilesA - 25Date and Time <datetime/>This configuration attribute is defined as follows:User Preferences <up/>This configura

Administrator’s Guide SoundPoint IP / SoundStation IP 1 - 8

Administrator’s Guide SoundPoint IP / SoundStation IP A - 26up.welcomeSoundOnWarmBootEnabled0, 1 0 If set to 1, play welcome sound effect on warm as w

Configuration FilesA - 27Tones <tones/>This attribute describes configuration items for the tone resources available in the phone.This attribut

Administrator’s Guide SoundPoint IP / SoundStation IP A - 28Dual Tone Multi-Frequency <DTMF/>This configuration attribute is defined as follows:

Configuration FilesA - 29Chord-Sets <chord/>Chord-sets are the building blocks of sound effects that use synthesized rather than sampled audio

Administrator’s Guide SoundPoint IP / SoundStation IP A - 30In the following table, x is the chord-set number and cat is one of callProg, ringer, or m

Configuration FilesA - 31In the following table, x is the sampled audio file number.The following table defines the default usage of the sampled audi

Administrator’s Guide SoundPoint IP / SoundStation IP A - 32This configuration attribute is defined as follows:This attribute also includes:• Patterns

Configuration FilesA - 33In the following table, x is the pattern number, y is the instruction number. Both x and y need to be sequential. There are

Administrator’s Guide SoundPoint IP / SoundStation IP A - 34Ringer PatternsThe following table maps ringer pattern numbers to their default descriptio

Configuration FilesA - 35Miscellaneous PatternsThe following table maps miscellaneous patterns to their usage within the phone.18 Sampled audio file

2 - 12OverviewThis chapter provides an overview of the Session Initiation Protocol (SIP) application and how the phones fit into the network configura

Administrator’s Guide SoundPoint IP / SoundStation IP A - 36Ring type <rt/>Ring type is used to define a simple class of ring to be applied base

Configuration FilesA - 37Voice Settings <voice/>This configuration attribute is defined as follows:This attribute includes:• Voice Coding Algor

Administrator’s Guide SoundPoint IP / SoundStation IP A - 38Voice Coding Algorithms <codecs/>The following voice codecs are supported:These code

Configuration FilesA - 39voice.codecPref.IP_300.G711Mu Null, 1-3 1 Specifies the codec preferences for SoundPoint IP 301 models. Interpretation as ab

Administrator’s Guide SoundPoint IP / SoundStation IP A - 40voice.codecPref.IP_7000.G711Mu Null, 1-16 6 Specifies the codec preferences for the SoundS

Configuration FilesA - 41Codec Profiles <audioProfile/>The following profile attributes can be adjusted for each of the five supported codecs.

Administrator’s Guide SoundPoint IP / SoundStation IP A - 42Volume Persistence <volume/>The user’s selection of the receive volume during a call

Configuration FilesA - 43voice.gain.rx.analog.ringer.IP_430 0voice.gain.rx.analog.ringer.IP_601 6voice.gain.rx.analog.ringer.IP_650 0voice.gain.rx.an

Administrator’s Guide SoundPoint IP / SoundStation IP A - 44voice.gain.tx.analog.chassis.IP_430 36voice.gain.tx.analog.chassis.IP_601 0voice.gain.tx.a

Configuration FilesA - 45Acoustic Echo Cancellation <aec/>These settings control the performance of the speakerphone acoustic echo canceller..v

Polycom Inc.4750 Willow RoadPleasanton, CA 94588-2708USANo part of this document may be reproduced or transmitted in any form or by any means, electro

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 2System on page 4-1. To troubleshoot any problems with your SoundPoint IP / SoundStation IP

Administrator’s Guide SoundPoint IP / SoundStation IP A - 46Acoustic Echo Suppression <aes/>These settings control the performance of the speake

Configuration FilesA - 47Background Noise Suppression <ns/>These settings control the performance of the transmit background noise suppression

Administrator’s Guide SoundPoint IP / SoundStation IP A - 48Automatic Gain Control <agc/>These settings control the performance of the transmit

Configuration FilesA - 49Receive Equalization <rxEq/>These settings control the performance of the receive equalization feature.Polycom recomme

Administrator’s Guide SoundPoint IP / SoundStation IP A - 50Transmit Equalization <txEq/>These settings control the performance of the hands-fre

Configuration FilesA - 51voice.txEq.hs.IP_601.preFilter.enable 0voice.txEq.hs.IP_650.preFilter.enable 1voice.txEq.hs.IP_330.postFilter.enable 1voice.

Administrator’s Guide SoundPoint IP / SoundStation IP A - 52Voice Activity Detection <vad/>These settings control the performance of the voice a

Configuration FilesA - 53• Server <server/>• RTCP-XR <rtcpxr/>Central Report Collector <collector/>This configuration attribute is

Administrator’s Guide SoundPoint IP / SoundStation IP A - 54Alert Reports <alert/>This configuration attribute is defined as follows:AttributePe

Configuration FilesA - 55Server <server/>This configuration attribute is defined as follows:RTCP-XR <rtcpxr/>This configuration attribute

Overview2 - 3Session Initiation Protocol Application ArchitectureThe software architecture of SIP application is made of 4 basic components:• BootROM

Administrator’s Guide SoundPoint IP / SoundStation IP A - 56RTP <RTP/>These parameters apply to RTP packets.Call Control <callControl/>The

Configuration FilesA - 57RTP <rtp/>These parameters apply to RTP packets.AttributePermitted Values Default Interpretationqos.ip.rtp.dscp 0 to 6

Administrator’s Guide SoundPoint IP / SoundStation IP A - 58Call Control <callControl/>These parameters apply to call control packets, such as t

Configuration FilesA - 59Network Monitoring <netMon/>This configuration attribute is defined as follows:Time Synchronization <sntp/>The f

Administrator’s Guide SoundPoint IP / SoundStation IP A - 60tcpIpApp.sntp.address.overrideDHCP 0, 1 0 These parameters determine whether configuratio

Configuration FilesA - 61tcpIpApp.sntp.daylightSavings.start.date 1-31 8 If fixedDayEnable is set to 1, use as day of the month to start DST.If fixed

Administrator’s Guide SoundPoint IP / SoundStation IP A - 62Port <port/>This attribute includes:• RTP <rtp/>RTP <rtp/>This configura

Configuration FilesA - 63Keep-Alive <keepalive/>Allowing for the configuration of TCP keep-alive on SIP TLS connections, the phone can detect a

Administrator’s Guide SoundPoint IP / SoundStation IP A - 64This attribute also includes:Configuration <cfg/>Configuration <cfg/>This conf

Configuration FilesA - 65call.dialtoneTimeOut Null, positive integer60 Time in seconds to allow the dialtone to be played before dropping the call. I

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 45. Download the master configuration file. This file is either called <MAC-address>.c

Administrator’s Guide SoundPoint IP / SoundStation IP A - 66This attribute also includes:• Shared Calls <shared/>• Hold, Local Reminder <hold

Configuration FilesA - 67Shared Calls <shared/>This configuration attribute is defined as follows:Hold, Local Reminder <hold/><localRe

Administrator’s Guide SoundPoint IP / SoundStation IP A - 68Directory <dir/>This attribute includes:• Local Directory <local/>• Corporate

Configuration FilesA - 69Corporate Directory <corp/>A portion of the corporate directory is stored in flash memory on the phone. The size is ba

Administrator’s Guide SoundPoint IP / SoundStation IP A - 70dir.corp.baseDN UTF-8 encoded stringNull The base domain name is the starting point for ma

Configuration FilesA - 71dir.corp.attribute.x.sticky 0, 1 Null If set to 0 or Null, the filter criteria for this attribute is reset after a reboot.If

Administrator’s Guide SoundPoint IP / SoundStation IP A - 72Presence <pres/>The parameter pres.reg is the line number used to send SUBSCRIBE. If

Configuration FilesA - 73• <fontName> is a free string of characters that typically carries the meaning of the font. Examples are “fontFixedSiz

Administrator’s Guide SoundPoint IP / SoundStation IP A - 74to include support for a large number of font ranges at once; otherwise, if simply adding

Configuration FilesA - 75IP_500 font <IP_500/>This configuration attribute is defined as follows:IP_600 font <IP_600/>This configuration

Overview2 - 52. Controls all aspects of the phone after it has restarted.3. Uploads log files.BootROM and Application WrapperBoth the bootROM and the

Administrator’s Guide SoundPoint IP / SoundStation IP A - 76In the following table, x=IP_300, IP_330, IP 430, IP_500, IP_550, IP_600, IP_650, and IP_4

Configuration FilesA - 77Backgrounds <bg/>The backgrounds used by the SoundPoint IP 550, 560, 650, and 670 phones are defined in this section.

Administrator’s Guide SoundPoint IP / SoundStation IP A - 78button.color.selection.x.y.modifyany string The label color for soft keys and line key lab

Configuration FilesA - 79bg.hiRes.gray.bm.x.name any string Graphic files for display on the phone and Expansion Module and also the brightness adjus

Administrator’s Guide SoundPoint IP / SoundStation IP A - 80Bitmaps <bitmap/>The bitmaps used by each phone model are defined in this section.Pl

Configuration FilesA - 81This configuration attribute is defined as follows:Animations <anim/> <IP_300/>, <IP_330/>, <IP_400/>

Administrator’s Guide SoundPoint IP / SoundStation IP A - 82Patterns <pattern/>This section defines patterns for the LED indicators. In the foll

Configuration FilesA - 83LEDs <led/>In the following table, x is the LED number.Graphic Icons <gi/> <IP_300/>, <IP_330>, <

Administrator’s Guide SoundPoint IP / SoundStation IP A - 84Event Logging <log/>The event logging system supports the following classes of event

Configuration FilesA - 85Each event in the log contains the following fields separated by the | character:• time or time/date stamp• 1-5 character co

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 6Application Configuration FilesTypically, the files are arranged in the following manner al

Administrator’s Guide SoundPoint IP / SoundStation IP A - 86Basic Logging <level/><change/> and <render/>This configuration attribut

Configuration FilesA - 87Scheduled Logging Parameters <sched/>The phone can be configured to schedule certain advanced logging tasks on a perio

Administrator’s Guide SoundPoint IP / SoundStation IP A - 88Security <sec/>This attribute’s settings affect security aspects of the phone.This c

Configuration FilesA - 89Encryption <encryption/>This configuration attribute is defined as follows:Password Lengths <pwd/><length/>

Administrator’s Guide SoundPoint IP / SoundStation IP A - 90Provisioning <prov/>This attribute’s settings control aspects of the phone’s boot se

Configuration FilesA - 91This configuration attribute is defined as follows:Request <request/>This attribute includes:• Delay <delay/>Del

Administrator’s Guide SoundPoint IP / SoundStation IP A - 92Feature <feature/>These settings control the activation or deactivation of a feature

Configuration FilesA - 93Resource <res/>This attribute’s settings control the maximum size or an external resource retrieved at run time.For mo

Administrator’s Guide SoundPoint IP / SoundStation IP A - 94Finder <finder/>This configuration attribute is defined as follows:Quotas <quotas

Configuration FilesA - 95Microbrowser <mb/>This attribute’s settings control the home page, proxy and size limits to be used by the Microbrowse

Overview2 - 7The following figure shows one possible layout of the central provisioning method.Manual ConfigurationWhen the manual configuration meth

Administrator’s Guide SoundPoint IP / SoundStation IP A - 96Idle Display <idleDisplay/>The Microbrowser can be used to create a display that wil

Configuration FilesA - 97Main Browser <main/>This setting controls the home page used by the Microbrowser when that function is selected.Attrib

Administrator’s Guide SoundPoint IP / SoundStation IP A - 98Browser Limits <limits/>These settings limit the size of object which the Microbrows

Configuration FilesA - 99apps.statePolling.URL URL Null The URL to which the phone sends call processing state/device/network information. The protoc

Administrator’s Guide SoundPoint IP / SoundStation IP A - 100Peer Networking <pnet/>Peer networking manages communications between Polycom devic

Configuration FilesA - 101NAPTR <NAPTR/>This configuration attribute is defined as follows:Attribute Permitted Values Default Interpretationdns

Administrator’s Guide SoundPoint IP / SoundStation IP A - 102SRV <SRV/>This configuration attribute is defined as follows:A <A/>This confi

Configuration FilesA - 103Soft Keys <softkey/>This configuration attribute is defined as follows (where x =1 to maximum number of defined soft

Administrator’s Guide SoundPoint IP / SoundStation IP A - 104softkey.x.use.alerting 0 (default) 1Null If set to 0 or Null, the soft key is not display

Configuration FilesA - 105softkey.feature.directories 0 1 Null (default)Null If set to Null, the Dir soft key is displayed on the SoundPoint IP 320/3

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 8• Ring tones• Synthesized tones• Contact directoriesAvailable Features This section provide

Administrator’s Guide SoundPoint IP / SoundStation IP A - 106Per-Phone ConfigurationThis section covers the parameters in the per-phone example config

Configuration FilesA - 107• User Preferences <user_preferences/>Registration <reg/>SoundPoint IP 301, 320, 330, and 430 support a maximum

Administrator’s Guide SoundPoint IP / SoundStation IP A - 108reg.x.auth.userId string Null User ID to be used for authentication challenges for this r

Configuration FilesA - 109reg.x.lineKeys 1 to max 1 max = the number of line keys on the phone. max = 1 on SoundStation IP 4000, 6000, 7000, max = 2

Administrator’s Guide SoundPoint IP / SoundStation IP A - 110reg.x.outboundProxy.transport DNSnaptr orTCPpreferred orUDPOnly orTLS orTCPOnlyDNSnaptrIf

Configuration FilesA - 111Calls <call/>This attribute affects the call-oriented per-phone configuration.This attribute includes:• Do Not Distur

Administrator’s Guide SoundPoint IP / SoundStation IP A - 112Do Not Disturb <donotdisturb/>This configuration attribute is defined as follows:Au

Configuration FilesA - 113Missed Call Tracking <missedCallTracking/>You can enable/disable missed call tracking on a per-line basis.In the foll

Administrator’s Guide SoundPoint IP / SoundStation IP A - 114Diversion <divert/>The phone has a flexible call forward/diversion feature for each

Configuration FilesA - 115Busy <busy/> Calls can be automatically diverted when the phone is busy.No Answer <noanswer/>The phone can auto

Overview2 - 9— Customizable Audio Sound Effects—Audio sound effects used for incoming call alerting and other indications are customizable.— Directed

Administrator’s Guide SoundPoint IP / SoundStation IP A - 116Do Not Disturb <dnd/>The phone can automatically divert calls when Do Not Disturb (

Configuration FilesA - 117This attribute also includes:• Digit Map <digitmap/>• Routing <routing/>Digit Map <digitmap/>For more inf

Administrator’s Guide SoundPoint IP / SoundStation IP A - 118This configuration attribute is defined as follows:Routing <routing/>This attribute

Configuration FilesA - 119Emergency <emergency/>In the following attributes, y is the index of the emergency entry description and z is the ind

Administrator’s Guide SoundPoint IP / SoundStation IP A - 120Message Waiting Indicator <mwi/>In the following table, x is the registration numbe

Configuration FilesA - 121This configuration attribute is defined as follows:Attendant <attendant/>The Busy Lamp Field (BLF) / attendant consol

Administrator’s Guide SoundPoint IP / SoundStation IP A - 122This configuration attribute is defined as follows:Roaming Buddies <roaming_buddies/&g

Configuration FilesA - 123Roaming Privacy <roaming_privacy/>This configuration attribute is defined as follows:User Preferences <user_prefer

Administrator’s Guide SoundPoint IP / SoundStation IP A - 124Flash Parameter ConfigurationAny field in the bootROM setup menu and the application SIP

Configuration FilesA - 125This flash attributes are defined as follows:Name Possible Values Descriptiondevice.set 0 or 1default = 0If set to 0, do no

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 10— Missed Call Notification—The phone can display the number of calls missed since the user

Administrator’s Guide SoundPoint IP / SoundStation IP A - 126device.prov.serverName any string For descriptions, refer to Server Menu on page 3-9.devi

Configuration FilesA - 127device.syslog.facility 0 to 23 A description of what generated the log message. For more information, refer to section 4.1.

Administrator’s Guide SoundPoint IP / SoundStation IP A - 128

B - 1BSession Initiation Protocol (SIP)This chapter provides a description of the basic Session Initiation Protocol (SIP) and the protocol extensions

Administrator’s Guide SoundPoint IP / SoundStation IP B - 2RFC and Internet Draft SupportThe following RFC’s and Internet drafts are supported:• RFC 1

Session Initiation Protocol (SIP)B - 3• RFC 3969—The Internet Assigned Number Authority (IANA) Uniform Resource Identifier (URI) Parameter Registry f

Administrator’s Guide SoundPoint IP / SoundStation IP B - 4Header SupportThe following SIP request headers are supported:INFO Yes RFC 2976, the phone

Session Initiation Protocol (SIP)B - 5Diversion YesError-Info NoEvent YesExpires YesFrom YesIn-Reply-To NoMax-Forwards YesMin-Expires NoMin-SE YesMIM

Administrator’s Guide SoundPoint IP / SoundStation IP B - 6Response SupportThe following SIP responses are supported:1xx Responses - Provisional2xx Re

Session Initiation Protocol (SIP)B - 73xx Responses - Redirection4xx Responses - Request FailureResponse Supported Notes300 Multiple Choices Yes301

Overview2 - 11— Multiple Call Appearances—The phone supports multiple concurrent calls. The hold feature can be used to pause activity on one call an

Administrator’s Guide SoundPoint IP / SoundStation IP B - 85xx Responses - Server Failure6xx Responses - Global Failure481 Call/Transaction Does Not E

Session Initiation Protocol (SIP)B - 9Hold ImplementationThe phone supports both currently accepted means of signaling hold. The first method, no lon

Administrator’s Guide SoundPoint IP / SoundStation IP B - 10SIP for Instant Messaging and Presence Leveraging ExtensionsThe phone is compatible with t

C - 1CMiscellaneous Administrative TasksThis appendix provides information required by varied aspects of the Session Initiation Protocol (SIP) applica

Administrator’s Guide SoundPoint IP / SoundStation IP C - 2• Deutsche Telekom AG Root CA• Digital Signature Trust Co. Global CA 1• Digital Signature T

Miscellaneous Administrative TasksC - 3• TC TrustCenter, Germany, Class 1 CA• TC TrustCenter, Germany, Class 2 CA• TC TrustCenter, Germany, Class 3 C

Administrator’s Guide SoundPoint IP / SoundStation IP C - 4Encrypting Configuration FilesThe phone can recognize encrypted files, which it downloads f

Miscellaneous Administrative TasksC - 5You can check whether an encrypted file is the same as an unencrypted file by:1. Run the configFileEncrypt uti

Administrator’s Guide SoundPoint IP / SoundStation IP C - 62. Manually reboot the phone so that it will download the new key. The phone will automatic

Miscellaneous Administrative TasksC - 7The SoundPoint IP 501/600/601 phones only support the four colors black, dark gray, light gray, and white. Any

iiiAbout This GuideThe Administrator’s Guide for the SoundPoint IP / SoundStation IP family is for administrators who need to configure, customize, ma

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 12— Automatic Gain Control—Designed for hands-free operation, boosts the transmit gain of th

Administrator’s Guide SoundPoint IP / SoundStation IP C - 8<IP_400 … bitmap.IP_400.61.name="logo-430" /> <IP_500 … bitmap.IP_500.6

Miscellaneous Administrative TasksC - 9 </Animations> …</indicators>BootROM/SIP Application DependenciesNot withstanding the hardware b

Administrator’s Guide SoundPoint IP / SoundStation IP C - 10There is always a way to move forward with bootROM releases, although it may be a two or t

Miscellaneous Administrative TasksC - 11Restoring Factory DefaultsFor the key combination, press and hold certain key combinations (depending on the

Administrator’s Guide SoundPoint IP / SoundStation IP C - 12Default Feature Key LayoutsThe following figures and tables show the default SIP key layou

Miscellaneous Administrative TasksC - 13SoundPoint IP 320/330 ABC21DEF354MNOJKLGHI6TUV8WXYZ9OPERPQRS07Hold21Line 2Line 1MenuDial201013313233341415161

Administrator’s Guide SoundPoint IP / SoundStation IP C - 14SoundPoint IP 430 Key ID Function Key ID Function Key ID Function Key ID Function1 Line1 1

Miscellaneous Administrative TasksC - 15SoundPoint IP 501 HoldDelSelConference13DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServices

Administrator’s Guide SoundPoint IP / SoundStation IP C - 16SoundPoint IP 550/560/600/601/650/670 HoldDelSel13DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABC

Miscellaneous Administrative TasksC - 17SoundStation IP 4000 1 2 37 8 913 14 1519 20 211641052225266181227 28 29Key ID Function Key ID Function Key I

Overview2 - 13— Secure Real-Time Transport Protocol—Encrypting audio streams to avoid interception and eavesdropping.For more information on each fea

Administrator’s Guide SoundPoint IP / SoundStation IP C - 18SoundStation IP 600010162 3459712223Key ID252627282981415132021191117Key ID Function Key I

Miscellaneous Administrative TasksC - 19SoundStation IP 7000Internal Key FunctionsA complete list of internal key functions for enhanced feature keys

Administrator’s Guide SoundPoint IP / SoundStation IP C - 20• On the SoundPoint IP 320/330 phone, CallPickup and ParkedPickup refer to the same functi

Miscellaneous Administrative TasksC - 21Dialpad3 Dialpad3Dialpad4 Dialpad4Dialpad5 Dialpad5Dialpad6 Dialpad6Dialpad7 Dialpad7Dialpad8 Dialpad8Dialpad

Administrator’s Guide SoundPoint IP / SoundStation IP C - 22MyStatus MyStatusNewCall NewCall Call screen onlyNull Do nothingOffline Offline for presen

Miscellaneous Administrative TasksC - 23Assigning a VLAN ID Using DHCPTo assign a VLAN ID to a phone using DHCP:>>In the DHCP menu of the Main

Administrator’s Guide SoundPoint IP / SoundStation IP C - 24The following figure shows the phone’s processing to determine if the VLAN ID is valid:Par

Miscellaneous Administrative TasksC - 25IANA Private Enterprise number to determine which vendor's format should be used to decode the remaining

Administrator’s Guide SoundPoint IP / SoundStation IP C - 26Product, Model, and Part Number MappingIn SIP 2.1.2, enhancements to the master configurat

Miscellaneous Administrative TasksC - 27Disabling PC Ethernet PortCertain SoundPoint IP phones have a PC Ethernet port. If it is unused, it can be di

Administrator’s Guide SoundPoint IP / SoundStation IP 2 - 14• Microbrowser—An XML API allows for the creation of more advanced applications.• Multilin

Administrator’s Guide SoundPoint IP / SoundStation IP C - 28

D - 1DThird Party SoftwareThis appendix provides the copyright statements for third party software products that are part of the Session Initiation Pr

Administrator’s Guide SoundPoint IP / SoundStation IP D - 2Each revision is distinguished by a version number. You may use this Software under terms

Third Party SoftwareD - 3endorse or promote products derived from this software without prior written permission. For written permission, please cont

Administrator’s Guide SoundPoint IP / SoundStation IP D - 43. All advertising materials mentioning features or use of this software must display the f

Third Party SoftwareD - 5Expat: Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark CooperPermission is hereby granted, fre

Administrator’s Guide SoundPoint IP / SoundStation IP D - 6

Index – 1IndexNumerics802.1Q VLAN header 4–78Aaccess URL 4–65ACD. See also automatic call distributionacoustic echo cancellation 4–75acoustic echo ca

Administrator’s Guide SoundPoint IP / SoundStation IP Index – 2sampled audio for sound effects A–30SDP A–9security A–88shared calls A–67SIP A–10soft k

IndexIndex – 3configuration file example 4–62connected party identification 4–5consultative transfers 4–18context sensitive volume control 4–5corpora

3 - 13Setting up Your SystemYour SoundPoint IP / SoundStation IP SIP phone is designed to be used like a regular phone on a public switched telephone

Administrator’s Guide SoundPoint IP / SoundStation IP Index – 4IP_500 font A–75IP_600 font A–75Jjitter buffer 4–74Kkeep-alive <keepalive> A–63ke

IndexIndex – 5missed call configuration A–112Network Address Translation A–120no answer A–115quotas A–94registration A–107roaming buddies A–122roamin

Administrator’s Guide SoundPoint IP / SoundStation IP Index – 6SIP basic protocols, header support B–4SIP headerdiversion A–12warning A–13SIP headers,

POLYCOM, INC. APPLICATION PROGRAMMING INTERFACE LICENSE (“API”) FOR SOUNDPOINT IP AND SOUNDSTATION IP PRODUCTS (“Product” or “Products”). 1. Agree

By downloading the following Sample Applications, you agree to the below end user license agreement. LICENSE AGREEMENT FOR DEVELOPMENT PURPOSES This

2.3. Reservation. Polycom reserves all rights in the Software not expressly granted to you in this Agreement. 3. SUPPORT SERVICES. 3.1. No Support S

for certain products supplied to consumers or the limitation of liability for personal injury, so the above limitations and exclusions may be limited

agreement shall be construed to limit either party's right to independently develop or distribute software that is functionally similar to the ot

1 - 1Addendum to SIP 3.1 Administrator’s GuideThis addendum addresses changes to the SoundPoint IP / SoundStation IP SIP 3.1 Administrator’s Guide spe

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 2New or Changed FeaturesDistribution Zip FileAs well as the sip.ld file in the archive, th

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 2Setting Up the NetworkRegardless of whether or not you will be installing a centrally provi

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 3Backlight IntensityLike the SoundPoint IP 550, 560, 650, and 670, the backlight intensit

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 4Gains <gain/>The default gain settings have been carefully adjusted to comply with

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 5Receive Equalization <rxEq/>These settings control the performance of the receive

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 6Background <bg/>This configuration attribute is defined as follows:AttributePermitt

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 7bg.medRes.gray.bm.x.name any string Graphic files for display on the phone and Expansion

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 8Bitmaps <bitmap/>The IP_450 parameters affect the SoundStation IP 450 desktop phone

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 9The SoundPoint IP 450 desktop phone default key layout is as follows:312430223129322375K

Administrator’s Guide Addendum for the SoundPoint IP 4501 - 10

Setting up Your System3 - 3For more information on DHCP options, go to http://www.ietf.org/rfc/rfc2131.txt?number=2131 or http://www.ietf.org/rfc/rfc

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 4Supported Provisioning ProtocolsThe bootROM performs the provisioning functions of download

Setting up Your System3 - 5For downloading the bootROM and application images to the phone, the secure HTTPS protocol is not available. To guarantee

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 6Main MenuThe following configuration parameters can be modified on the main setup menu:Name

Setting up Your System3 - 7DHCP MenuThe DHCP menu is accessible only when the DHCP client is enabled. The following DHCP configuration parameters can

Administrator’s Guide SoundPoint IP / SoundStation IP iv

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 8Boot Server (continued) 1=Custom The phone will look for the option number specified by the

Setting up Your System3 - 9Server MenuThe following server configuration parameters can be modified on the Server menu:VLAN Discovery 0=Disabled (def

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 10Server Address dotted-decimal IP addressORdomain name stringORURLAll addresses can be foll

Setting up Your System3 - 11Ethernet MenuThe following Ethernet configuration parameters can be modified on the Ethernet menu:Syslog MenuSyslog is a

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 12The syslog protocol is a very simplistic protocol: the syslog sender sends a small textual

Setting up Your System3 - 13All of the boot servers must be reachable by the same protocol and the content available on them must be identical. The p

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 143. Copy all files from the distribution zip file to the phone home directory. Maintain the

Setting up Your System3 - 15Multiple boot servers can be configured by having the boot server DNS name map to multiple IP addresses. The default numb

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 162. (Optional) Create new configuration file(s) in the style of sip.cfg by performing the f

Setting up Your System3 - 17c Edit the CONFIG_FILES attribute of the <Ethernet address>.cfg files so that it references the appropriate sipXXXX

vContentsAbout This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii1 Introducing the SoundPoint IP / SoundStation IP Fami

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 18Provisioning SoundStation IP 7000 Phones Using CLinkNormally the SoundStation IP family co

Setting up Your System3 - 19Upgrading SIP ApplicationYou can upgrade the SIP application that is running on the SoundPoint IP and SoundStation IP pho

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 203. Save the new configuration files and images (such as sip.ld) on the boot server.4. Rebo

Setting up Your System3 - 21To upgrade your SIP application:1. Do one of the following steps:a Place the bootrom.ld file corresponding to BootROM rev

Administrator’s Guide SoundPoint IP / SoundStation IP 3 - 22For more information, refer to “Technical Bulletin 35311: Supporting SoundPoint IP 300 and

4 - 14Configuring Your SystemAfter you set up your SoundPoint IP / SoundStation IP phones on the network, you can allow users to place and answer call

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 2• Connected Party Identification• Context Sensitive Volume Control• Customizable Audio Soun

Configuring Your System4 - 3Call LogThe phone maintains a call log. The log contains call information such as remote party identification, time and d

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 4Called Party IdentificationThe phone displays and logs the identity of the remote party spe

Configuring Your System4 - 5Configuration changes can performed centrally at the boot server:Connected Party IdentificationThe identity of the remote

Administrator’s Guide SoundPoint IP / SoundStation IP viCall Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 6Configuration changes can performed centrally at the boot server or locally:Message Waiting

Configuring Your System4 - 7Distinctive RingingThere are three options for distinctive ringing:1. The user can select the ring type for each line. Th

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 8Do Not DisturbA Do Not Disturb (DND) feature is available to temporarily stop all incoming

Configuring Your System4 - 9IP 4000, 6000, and 7000 conference phones are full-duplex speakerphones. The SoundPoint IP 301 phones is a listen-only sp

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 10Configuration changes can performed centrally at the boot server or locally:Local Contact

Configuring Your System4 - 11<ct>1001</ct><sd>1</sd><rt>1</rt><dc/><ad>0</ad><ar>0</ar

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 12Local Digit MapThe phone has a local digit map feature to automate the setup phase of numb

Configuring Your System4 - 13Configuration changes can performed centrally at the boot server or locally:Microphone MuteA microphone mute feature is

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 14Configuration changes can performed centrally at the boot server or locally:Time and Date

Configuring Your System4 - 15Idle Display AnimationAll phones except the SoundPoint IP 301 can display a customized animation on the idle display in

ContentsviiInstant Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30Multilingual User Interface . .

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 16AC power adapter or can be line-powered (power supplied through the signaling or idle pair

Configuring Your System4 - 17c For the solid backgrounds, set the name and RGB values. For example:bg.hiRes.gray.pat.solid.3.name=”Gray”bg.hiRes.gray

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 18Configuration changes can performed centrally at the boot server or locally:Call TransferC

Configuring Your System4 - 19Configuration changes can performed centrally at the boot server:Local / Centralized ConferencingThe phone can conferenc

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 20The individual parties within a conference can be managed. New parties can be added and in

Configuring Your System4 - 21The Diversion field with a SIP header is often used by the call server to inform the phone of a call’s history. For exam

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 22Group Call Pick-UpCalls to another phone within a pre-defined group can be picked up witho

Configuring Your System4 - 23• Bridged Line Appearance• Busy Lamp Field• Customizable Fonts and Indicators• Instant Messaging• Multilingual User Inte

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 24Configurable Feature KeysAll key functions can be changed from the factory defaults. The s

Configuring Your System4 - 25Multiple Line Keys per RegistrationMore than one Line Key can be allocated to a single registration (phone number or lin

Administrator’s Guide SoundPoint IP / SoundStation IP viiiCustom Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 26Shared Call AppearancesCalls and lines on multiple phones can be logically related to each

Configuring Your System4 - 27Configuration changes can performed centrally at the boot server or locally:Bridged Line AppearanceCalls and lines on mu

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 28simultaneously. This feature is dependent on support from a SIP server that binds the appe

Configuring Your System4 - 29The Busy Lamp Field (BLF) feature enhances support for a phone-based attendant console. It allows monitoring the hook st

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 30Configuration changes can performed centrally at the boot server:Instant MessagingThe phon

Configuring Your System4 - 31The SoundPoint IP and SoundStation IP user interface is available in the following languages by default: Chinese (if dis

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 32Synthesized Call Progress TonesIn order to emulate the familiar and efficient audible call

Configuring Your System4 - 33Configuration changes can performed centrally at the boot server or locally:Real-Time Transport Protocol PortsThe phone

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 34Configuration changes can performed centrally at the boot server or locally:Network Addres

Configuring Your System4 - 35The SoundPoint IP phones can be configured to interface with a corporate directory server that supports the Lightweight

ContentsixDirectory <dir/> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–68Presence <pres/> . .

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 36This section contains the following information:• Corporate Directory LDAP Attributes• Bro

Configuring Your System4 - 37Configuration File ExampleThe following excerpt from the sip.cfg configuration file shows an example where downloaded en

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 38Playback of recorded files can occur on the phone as well as on other devices, such as a W

Configuring Your System4 - 39Instructions for daisy-chaining SoundStation IP family conference phones are available in the SoundStation IP 7000 User

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 40Enhanced Feature KeysCustomers replacing legacy telephony PBX or key system would like to

Configuring Your System4 - 41<efk/>This element indicates the start of enhanced feature key definition section. The efk element has the followi

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 42<efkprompt/>This element describes the behavior of the user prompts.The different bl

Configuring Your System4 - 43<version/>This element contains the version of the enhanced feature key elements. The version element has the foll

Administrator’s Guide SoundPoint IP / SoundStation IP 4 - 44Macro names and action strings cannot contain these characters. If they do, unpredictable

Configuring Your System4 - 45Prompt Macro SubstitutionThe action.string in the efklist element can be defined by a macro substitution string, “PnNn”