Polycom 4300T User Manual

User GuideV2IU 4300T Converged Network ApplianceOctober 2005

User Guide V2IU 4300T Converged Network Appliance1 - 2Call Quality MonitoringPassive call quality monitoring for each SIP or MGCP voice call includes

User Guide V2IU 4300T Converged Network ApplianceAppendix - 16V2IU C1. Setup the Network settings.a LAN interface IP address = 10.10.10.1b LAN interfa

AppendixAppendix - 17VoIP ALG – H323 Settings

User Guide V2IU 4300T Converged Network ApplianceAppendix - 18

AppendixAppendix - 19Endpoints1. Configure the video endpoints as shown in the diagram above. The PVX 101 , 102 endpoint’s gatekeeper = 192.168.1.45T

User Guide V2IU 4300T Converged Network ApplianceAppendix - 20Path NavigatorDefining a Neighboring Gatekeeper in the Path Navigator.Source Destination

Regulatory Notices - 1Regulatory NoticesEND-USER LICENSE AGREEMENT FOR POLYCOM® SOFTWAREIMPORTANT-READ CAREFULLY BEFORE USING THE SOFTWARE PRODUCT: T

User Guide V2IU 4300T Converged Network ApplianceRegulatory Notices - 2agree to be and will be bound by the terms of this Agreement. If you do not ag

Regulatory NoticesRegulatory Notices - 32.5 Software Transfer. You may permanently transfer all of your rights under this Agreement in connection wi

User Guide V2IU 4300T Converged Network ApplianceRegulatory Notices - 44. TERMINATION. Without prejudice to any other rights, POLYCOM may terminate t

Regulatory NoticesRegulatory Notices - 5IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDI

Introduction1 - 3— Active call count indicatorsFront Panel LEDsThe LEDs display real-time information for key functions of the 4300T. They are as fo

User Guide V2IU 4300T Converged Network ApplianceRegulatory Notices - 69. DISCLAIMER. Some countries, states, or provinces do not allow the exclusion

Regulatory NoticesRegulatory Notices - 7Any use, modification, reproduction, release, performance, display or disclosure of such technical data shall

User Guide V2IU 4300T Converged Network ApplianceRegulatory Notices - 82. You may modify your copy or copies of the Program or any portion of it, thu

Regulatory NoticesRegulatory Notices - 9the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium custom

User Guide V2IU 4300T Converged Network ApplianceRegulatory Notices - 10conditions of this License, they do not excuse you from the conditions of this

Regulatory NoticesRegulatory Notices - 11exceptions for this. Our decision will be guided by the two goals of preserving the free status of all deri

User Guide V2IU 4300T Converged Network ApplianceRegulatory Notices - 12(1) This device must only be connected to the T1 WAN network.(2) Be

Regulatory NoticesRegulatory Notices - 13Users should ensure for their own protection, that the electrical ground connections of the power utility, t

User Guide V2IU 4300T Converged Network ApplianceRegulatory Notices - 14

User Guide V2IU 4300T Converged Network Appliance1 - 4Back PanelThe back panel of the 4300T contains the following (left to right):• Power connector•

Introduction1 - 5This port is used for debug or local diagnostic purposes only. Primary configuration of the 4300T is performed from a web browser a

User Guide V2IU 4300T Converged Network Appliance1 - 6

2 - 12Getting StartedPhysical InstallationThe 4300T is designed for desktop, rack or wall-mount installation. Please observe the following guidelines

User Guide V2IU 4300T Converged Network Appliance2 - 2Install two screws 4 14/16” horizontally apart on a wall or other vertical surface. The screws

Getting Started2 - 34. Continue to configure the system using the information provided in Chapter 3.NoteFor secure management of your network, be sur

User Guide V2IU 4300T Converged Network Appliance2 - 4

3 - 13Configuring the 4300TThe 4300T is a flexible, easy to use converged network appliance that provides many critical networking functions for IP ba

Polycom Inc.4750 Willow RoadPleasanton, CA 94588-2708USANo part of this document may be reproduced or transmitted in any form or by any means, electro

User Guide V2IU 4300T Converged Network Appliance3 - 2Configuration Guide For IP Centrex ApplicationsA typical 4300T installation for an IP Centrex ap

Configuring the 4300T3 - 3• NAT/PAT translation for IP phones and PC’s. This allows a single public IP address to be used on the WAN link to represe

User Guide V2IU 4300T Converged Network Appliance3 - 4Traffic Management Configurationenable traffic shaping Yesenable Call Admission Control Optiona

Configuring the 4300T3 - 5Configuration Guide For Station Side IP PBX ApplicationsMost private enterprise VoIP networks use an IP PBX at the corporat

User Guide V2IU 4300T Converged Network Appliance3 - 6• Traffic shaping and priority queuing to guarantee high quality voice traffic. These mechanism

Configuring the 4300T3 - 7Configuration Guide For Trunk Side IP PBX ApplicationsCompanies with existing IP-based WAN links for inter-office voice and

User Guide V2IU 4300T Converged Network Appliance3 - 8The 4300T performs WAN/LAN IP routing and traffic management functions in this application. In

Configuring the 4300T3 - 9Configuration Guide For Hosted Video ApplicationsA typical 4300T installation for hosted video applications is depicted in

User Guide V2IU 4300T Converged Network Appliance3 - 10• Traffic shaping and priority queuing to guarantee high quality video traffic. These mechanis

Configuring the 4300T3 - 11Configuration Guide For Enterprise Video ApplicationsA typical 4300T installation for enterprise video applications is dep

Contents1Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1The 4300T Converged Network Appliance . .

User Guide V2IU 4300T Converged Network Appliance3 - 12call quality possible for voice and video traffic. At the same time they ensure the best utili

Configuring the 4300T3 - 13System ConfigurationThis section explains how to configure the 4300T to function in your IP network. You will configure t

User Guide V2IU 4300T Converged Network Appliance3 - 143. Press Submit.Configuring VLANs in the 4300TAs depicted in the diagram below, VLANs are used

Configuring the 4300T3 - 15• 802.1p is not currently supported1. Select the Network link.2. Select Enable VLAN support.3. Press Submit.4. Select Syst

User Guide V2IU 4300T Converged Network Appliance3 - 16— 802.1 mode: Assign the port to any ONE VLAN. — 802.1q mode: Assign the port to any number of

Configuring the 4300T3 - 17Assign the 4300T’s ALG to your Priority VLANOnce you have completed your VLAN configuration you must assign the 4300T ALG

User Guide V2IU 4300T Converged Network Appliance3 - 186. Enter the Default Gateway. This is usually the upstream router’s IP address. Packets desti

Configuring the 4300T3 - 19ProtocolDisplay and set the T1 Layer 2 protocol. Supported protocols are:• HDLC• Cisco HDLC• PPP• ANSI (Frame Relay)• CCI

User Guide V2IU 4300T Converged Network Appliance3 - 20TimingDisplay and set the clock timing source for the T1/E1 interface. The timing can be eithe

Configuring the 4300T3 - 21In addition the 4300T will provide its LAN IP address in DHCP user options 150 and 151 for use by IP phones. Some IP phon

User Guide V2IU 4300T Converged Network Appliance2System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

User Guide V2IU 4300T Converged Network Appliance3 - 22The Windows Internal Naming Service (WINS) is a service that keeps a database of computer name-

Configuring the 4300T3 - 233. Press Submit.Configure Hostname, SNMP and Remote LoggingThe 4300T can be managed remotely by an SNMP network management

User Guide V2IU 4300T Converged Network Appliance3 - 241. Select the Enable SNMP v1 or v3 checkbox. If using SNMPv1 enter the Read-Only Community. I

Configuring the 4300T3 - 254. Uncheck the Enable Remote System Logging checkbox.5. Press Submit.Configure a local HostnameA locally configured hostna

User Guide V2IU 4300T Converged Network Appliance3 - 26Change the Administration PasswordWe strongly recommend that you change the default password fo

Configuring the 4300T3 - 27• Enable mobility in the enterprise LAN for voice devices. This is useful, for example, when using WiFi or moving office l

User Guide V2IU 4300T Converged Network Appliance3 - 286. Enter the TFTP Server Address. This address is used to identify the TFTP server that contai

Configuring the 4300T3 - 29The bandwidth is specified in kbps and if it is set to 0, bandwidth management is not enforced. Only calls with media trav

User Guide V2IU 4300T Converged Network Appliance3 - 30Enter a VoIP Subnet Route 1. Select System.2. Select System Overview.3. Select VoIP Subnet Rout

Configuring the 4300T3 - 312. Select System Overview.3. Select VoIP Subnet Routing.4. Enter the IP Network (e.g. 10.10.12.0) .This is the IP address

Contents3Traffic Management Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–38Enable Traffic Shaping . . . . . . . . .

User Guide V2IU 4300T Converged Network Appliance3 - 32Data Networking ConfigurationThe 4300T provides static IP routing and two types of Network Addr

Configuring the 4300T3 - 33Configure Dynamic NAT Use Dynamic NAT when you have multiple PCs installed on the LAN side of the 4300T that require Inter

User Guide V2IU 4300T Converged Network Appliance3 - 34Delete a Static NAT entry1. Select NAT.2. To delete an IP address or a range of IP addresses hi

Configuring the 4300T3 - 354. Select the Apply Route checkbox.5. Enter the IP Network address. This address is the remote data network you would lik

User Guide V2IU 4300T Converged Network Appliance3 - 36The 4300T uses a Stateful Packet Inspection (SPI) firewall to protect data devices installed be

Configuring the 4300T3 - 37Action Description Input formatAllow TCP Port Allows traffic with the specified TCP port to terminate on the 4300T. *Vali

User Guide V2IU 4300T Converged Network Appliance3 - 38If a given packet does not match any of the configured rules, it is dropped.1. Select Firewall.

Configuring the 4300T3 - 39• Controls the data transfer rate of far-end WAN TCP devices to limit WAN link congestion.• Supports network-based QoS app

User Guide V2IU 4300T Converged Network Appliance3 - 403. Specify the upstream and downstream bandwidth of your WAN link4. Enter the WAN Downstream Ba

Configuring the 4300T3 - 41Determining the maximum number of concurrent callsThe maximum number of concurrent calls that can be supported by the WAN

User Guide V2IU 4300T Converged Network Appliance4Passive Voice Call Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5Ac

User Guide V2IU 4300T Converged Network Appliance3 - 42are applied to traffic in both the upstream (LAN to WAN) and downstream (WAN to LAN) direction.

Configuring the 4300T3 - 43clocked out at the WAN link’s full rate LESS the bandwidth currently being used for high-priority (ie voice) data. High-p

User Guide V2IU 4300T Converged Network Appliance3 - 44Although RTP makes use of UDP the 4300T appliance is able to provide its own congestion avoidan

Configuring the 4300T3 - 45• Call processing server connectivity status indicators• Support for multiple call processing servers using DNS• Reporting

User Guide V2IU 4300T Converged Network Appliance3 - 46prioritized list of available network based call processing servers. The V2IU appliance using

Configuring the 4300T3 - 47Step 1 – Enable VoIP Survivability1. Log into the V2IU appliance using a Netscape or Internet Explorer web browser.2. Sele

User Guide V2IU 4300T Converged Network Appliance3 - 481. Log into the V2IU appliance using a Netscape or Internet Explorer web browser.2. Select Syst

Configuring the 4300T3 - 492. Select System.3. Select Survivability.4. Enter the number of digits for local dialing in the Local Dial Plan section of

User Guide V2IU 4300T Converged Network Appliance3 - 50Step 5 - Configure call processing server redundancyIf you will be using multiple network based

Configuring the 4300T3 - 516. Select Trigger on resends in the Softswitch Redundancy Settings section of the web page.7. Enter the Number of resends

Contents5Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix–16VoIP ALG – H323 Settings . . . . . . . . . . . .

User Guide V2IU 4300T Converged Network Appliance3 - 52

4 - 14System DiagnosticsThe 4300T provides a powerful set of diagnostic information, troubleshooting tools and utilities for system maintenance to net

User Guide V2IU 4300T Converged Network Appliance4 - 2Viewing the ALG registration codeYou will also find a link to the ALG registration code on the S

System Diagnostics4 - 3To view the networking configuration and status of the 4300T proceed to the Network Information page as follows: 1. Select Sys

User Guide V2IU 4300T Converged Network Appliance4 - 4The interface statistics can point to areas of congestion in the network. If the errors statist

System Diagnostics4 - 5System Logging MessagesDisplays information logged during system boot and normal operation. Logging messages may indicate una

User Guide V2IU 4300T Converged Network Appliance4 - 6Verify Registered Voice and Video DevicesThe 4300T maintains a list of all registered voice and

System Diagnostics4 - 7Performing a Ping TestA ping test is the most common test used to verify basic connectivity to a networking device. Successfu

User Guide V2IU 4300T Converged Network Appliance4 - 8The Network Test Tools page will be refreshed and the results of the traceroute test are display

5 - 15Saving and Restoring the 4300T Configuration The 4300T stores all configuration information for the system in a series of individual files that

User Guide V2IU 4300T Converged Network Appliance6

User Guide V2IU 4300T Converged Network Appliance5 - 2The ewn command can be used with a local terminal connection or remotely using SSH. 1. Use a NU

Saving and Restoring the 4300T Configuration5 - 3List all backup files stored in FLASH. If no file has been saved, the command will only return the #

User Guide V2IU 4300T Converged Network Appliance5 - 4

6 - 16Upgrading the 4300TThis chapter describes how to upgrade your 4300T to the latest software release available from Polycom. It is recommended tha

User Guide V2IU 4300T Converged Network Appliance6 - 24. Enter the Download Server address of ftp.support.polycom.com.5. Enter the Filename: flash.bin

Appendix - 1AppendixTroubleshooting TipsThis section contains possible solutions to problems regarding the installation of the 4300T. I am having trou

User Guide V2IU 4300T Converged Network ApplianceAppendix - 25. Select Network Test Tools.6. Enter the softswitch address in the IP Address to Ping fi

Appendix - 3AppendixNeighboring Path Navigator Gatekeeper supportExample 1In this example, there are two neighbored Path Navigator gatekeepers, one be

User Guide V2IU 4300T Converged Network ApplianceAppendix - 4All V2IU’s running VOS Version 5.8.0 PathNavigator running version 7.00.01 (7.00.01.0185)

AppendixAppendix - 5V2IU A1. Setup the Network settings.a LAN interface IP address = 192.168.2.1b LAN interface subnet = 255.255.255.0c WAN interface

1 - 11IntroductionThe 4300T Converged Network ApplianceThe V2IU 4300T is an intelligent, all-in-one networking solution for enterprises and service pr

User Guide V2IU 4300T Converged Network ApplianceAppendix - 6Endpoints1. Configure the video endpoints as shown in the diagram above. The PVX 104, 105

AppendixAppendix - 7Example 2In this example, there are two neighbored Path Navigator gatekeepers, one behind one V2IU, on a private network, and the

User Guide V2IU 4300T Converged Network ApplianceAppendix - 8V2IU A1. Setup the Network settings.a LAN interface IP address = 192.168.2.1b LAN interfa

AppendixAppendix - 9Network Settings

User Guide V2IU 4300T Converged Network ApplianceAppendix - 10VoIP ALG – H323 Settings

AppendixAppendix - 11

User Guide V2IU 4300T Converged Network ApplianceAppendix - 12V2IU B1. Setup the Network settings.(Configuration -- Neighboring Gatekeeper -- Neighbor

AppendixAppendix - 13Network Settings

User Guide V2IU 4300T Converged Network ApplianceAppendix - 14VoIP ALG – H323 settings

AppendixAppendix - 15