Polycom DOC2559C User Manual

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Summary of Contents

Page 1 - Hardware Guide

Polycom® RMX® 4000 Hardware GuideVersion 7.0.2 | November 2010 | DOC2559C

Page 2 - Trademark Information

Chapter 1- Hardware Description1-4Maximum number of IP Services 11Maximum number of ISDN Services 22Maximum number of IVR Services 80 80Maximum number

Page 3 - CE MARK R&RTTE Directive

Polycom RMX 4000 Hardware Guide1-5Resource Capacities per Card AssemblyMPMx CardTwo MPMx card assemblies are available: MPMx -S (Single) and MPMx-D (D

Page 4

Chapter 1- Hardware Description1-6Resource Capacities per Card Type (MPM+ and MPMx)Table 1-5 summarizes resource capacities of the various cards that

Page 5 - Table of Contents

Polycom RMX 4000 Hardware Guide1-7Safety RequirementsThis section describes the requirements your site must meet for safe installation and operation o

Page 6

Chapter 1- Hardware Description1-8General Installation Precautions• Use a regulating uninterruptable power supply (UPS) to protect the RMX 4000 from p

Page 7 - Hardware Description

Polycom RMX 4000 Hardware Guide1-9• Always keep the rack’s trays and card’s slots closed when not servicing, to maintain proper cooling.Installing the

Page 8 - RMX 4000 Specifications

Chapter 1- Hardware Description1-10Make sure that boxes contain all the required parts.4 Remove the boxes and top Stratocell®.5 Holding the handle on

Page 9 - RMX 4000 System Capacities

Polycom RMX 4000 Hardware Guide1-11Installing the RMX in a Rack or as a StandaloneEither place the RMX 4000 on a hard, flat surface such as a desktop

Page 10

Chapter 1- Hardware Description1-12Placing the RMX 4000 in a 19” Rack1 When the RMX is to be rack mounted chassis runners must be installed on the rac

Page 11 - MPM+ Card

Polycom RMX 4000 Hardware Guide1-133 Fasten the RMX to the rack with 8 screws into the holes provided on the RMX’s front as shown in Figure 1-3.Figure

Page 12 - Applicable

Trademark InformationPolycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service

Page 13

Chapter 1- Hardware Description1-14Placing the RMX 4000 in a 23” Rack1 Mounting the RMX 4000 on a 23” rack requires that first the handles and then th

Page 14 - Rack Mount Safety Precautions

Polycom RMX 4000 Hardware Guide1-15The airflow of the RMX 4000 is from right to left. Be sure that the areas on the left and right side of the system

Page 15 - Installing the RMX 4000

Chapter 1- Hardware Description1-163 Place the RMX in a rack and tighten the 8 screws securing the RMX to the rack.Connecting the RMX 4000 to Power So

Page 16 - Attention:

Polycom RMX 4000 Hardware Guide1-17• Listed fastening hardware must be compatible with the materials being joined and must be preclude loosening, dete

Page 17 - Rack Mount Preparations

Chapter 1- Hardware Description1-18Connecting the RMX 4000 to -48DC SELV Power1 On the DC Power Rail Modules (PRM’s), set the two circuit breakers to

Page 18

Polycom RMX 4000 Hardware Guide1-195 Connect the green or green-yellow wire to the system single-point M6x15 “Ground” bolt.If the unit is rack mounted

Page 19

Chapter 1- Hardware Description1-20Connecting Cables to the RMX 4000To connect the cables (AC and DC systems):• RTM-IP 4000:— Connect the Management N

Page 20

Polycom RMX 4000 Hardware Guide1-21For more information about specific card connections, see:• "RTM-IP 4000” on page 1-36• "RTM ISDN” on pag

Page 21

Chapter 1- Hardware Description1-22RMX 4000 ComponentsOn the RMX 4000 components are located on both the front and rear of the MCU as listed in Table

Page 22

Polycom RMX 4000 Hardware Guide1-23Figure 1-8 shows the front panel of an RMX 4000 DC system.Figure 1-8 RMX 4000 DC Front ViewTable 1-9 Polycom RMX

Page 23

CE MARK R&RTTE DirectiveČesky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento RMX 4000 je ve shodě se základními požadavky a dalšími příslušn

Page 24

Chapter 1- Hardware Description1-24AC/DC Power Supply ModulesThe AC Power Supply drawers are located below the MPM+/MPMx Cards and are connected to th

Page 25 - RMX 4000

Polycom RMX 4000 Hardware Guide1-25MPM+ and MPMx Media CardsThe RMX unit can work with either MPM+ or MPMx (but not with both simultaneously) media ca

Page 26

Chapter 1- Hardware Description1-26RMX 4000 Rear PanelThe RMX 4000 rear panel contains the RTM-IP 4000 card and either (or both) RTM ISDN/RTM LAN card

Page 27 - First-time Power-up

Polycom RMX 4000 Hardware Guide1-27Figure 1-10 RMX 4000 DC Rear ViewRTM-IP 4000A single RTM-IP 4000 card provides system management based on the ATCA

Page 28 - RMX 4000 Components

Chapter 1- Hardware Description1-28Figure 1-11 RMX 4000 RTM-IP 4000 Rear Panel LayoutThe following items appear on the RMX 4000 rear panel:LAN 6- 10/1

Page 29

Polycom RMX 4000 Hardware Guide1-29RTM ISDNThe RTM ISDN card connects directly to anMPM+/MPMx. The RTM ISDN card routes data between the MPM+/MPMx car

Page 30

Chapter 1- Hardware Description1-30ISDN/PSTN Clock SourceEach RTM ISDN card has its own primary and secondary clock source. The first span to synchron

Page 31 - MPM+ and MPMx Media Cards

Polycom RMX 4000 Hardware Guide1-31DC Power Rail ModuleA DC power rail module includes a power inlet, circuit breaker, EMI filter and backplane connec

Page 32 - RMX 4000 Rear Panel

Chapter 1- Hardware Description1-3212 Fan Drawer Mandatory13-16 RTM ISDN/RTM LANEither an RTM ISDN or an RTM LAN card is mandatory in combination with

Page 33 - RTM-IP 4000

Polycom RMX 4000 Hardware Guide1-33RMX 4000 LEDsThe RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect

Page 34

Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że RMX 4000 jest zgodne z zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyre

Page 35 - RTM ISDN

Chapter 1- Hardware Description1-34Fabric Switch Module (FSM 4000)ERR Red ON - Major error on card.Flashes - During card startup.RDY Green ON - The ca

Page 36 - AC Power Entry Module (PEM)

Polycom RMX 4000 Hardware Guide1-35CNTL 4000 Unit ERR Red ON - Major system error. In case of an active alarm this light is ON, and the RDY green is O

Page 37 - Component Slot Allocation

Chapter 1- Hardware Description1-36RMX 4000 Rear Panel LEDsRTM-IP 4000The following LEDs appear on the RTM-IP 4000 card:Table 1-13 RMX 4000 RTM-IP 40

Page 38 -

Polycom RMX 4000 Hardware Guide1-37RTM LANThe following LEDs appear on the RTM LAN:ShMG (Shelf Manager) LEDsERR Red ON - Major error on RTM-IP 4000 ca

Page 39

Chapter 1- Hardware Description1-38RTM ISDNThe following LEDs appear on the RTM ISDN:Table 1-15 RMX 4000 RTM ISDN LEDs Function NameLED NameLED Color

Page 40

2Component ReplacementThe RMX 4000 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the fro

Page 41

Chapter 2- Component Replacement2-2• Fabric Switch Module (FSM 4000), see “Replacing the Fabric Switch Module (FSM 4000)” on page 2-18.Warning!Before

Page 42 - RMX 4000 Rear Panel LEDs

Polycom RMX 4000 Hardware Guide2-3Using the Modified PMC Compatible Ejector LeverOn the RMX 4000 most components are fitted with identical ejector lev

Page 43

Chapter 2- Component Replacement2-4Replacing the CNTL 4000 ModuleThe CPU module is the management system of the RMX 4000. Use the following procedure

Page 44

Polycom RMX 4000 Hardware Guide2-5Replacing an AC Power Supply ModuleTwo units supply power to the RMX 4000 (3rd optional - AC only), each unit with i

Page 45 - Component Replacement

Polycom RMX 4000 Hardware GuideiTable of ContentsHardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1Main Features ...

Page 46

Chapter 2- Component Replacement2-63 Carefully slide the Power Supply unit out from the front slot.4 Slide in the replacement Power Supply unit.5 Push

Page 47 - Warning!

Polycom RMX 4000 Hardware Guide2-74 Carefully slide the PEM unit out from the rear slot.5 Slide in the replacement PEM unit.6 Push the PEM unit firmly

Page 48 - Captive screws

Chapter 2- Component Replacement2-84 Using a star screw driver, disconnect the two wires connected to the Terminal block (-48 VDC & RTN) of the fa

Page 49

Polycom RMX 4000 Hardware Guide2-9Replacing the Fan DrawerEight fans are mounted in the Fan drawer, where the airflow is from right to left. Should on

Page 50

Chapter 2- Component Replacement2-10Inserting an Air Filter (Optional) in the Fan DrawerIn the fan drawer, an Air Filter can be added as an option. Yo

Page 51

Polycom RMX 4000 Hardware Guide2-115 Open the filter tray, by unscrewing two screws on the tray.6 Insert the air filter into the filter tray.7 Close t

Page 52

Chapter 2- Component Replacement2-121 If applicable, loosen the captive screws and remove the slot cover.2 Power down the card by partially opening th

Page 53 - Replacing the Fan Drawer

Polycom RMX 4000 Hardware Guide2-135 Carefully slide the MPM+/MPMx card out through the front panel.Installing the Replacement MPM+/MPMx Card1 On the

Page 54

Chapter 2- Component Replacement2-14Installing an MPM+/MPMx Card on the RMX 40001 If applicable, loosen the captive screws and remove the slot cover.2

Page 55

Polycom RMX 4000 Hardware Guide2-156 On the card to be installed, move the ejector levers to their fully open position.7 Slide in the replacement RTM

Page 56

Table of ContentsiiMPM+ and MPMx Media Cards ... 1-25RMX 4000 Rear Panel ...

Page 57

Chapter 2- Component Replacement2-16Replacing the RTM-IP 4000The RTM-IP 4000 card on the rear of the RMX 4000 provides connectivity to all the MCU mod

Page 58 - Replacing the RTM ISDN Card

Polycom RMX 4000 Hardware Guide2-1710 Tighten the captive screws on the rear panel of the RMX 4000 that secure the RTM-IP 4000 card.11 Reconnect the c

Page 59 - PRI Cables

Chapter 2- Component Replacement2-189 Ensure that the metal ejector levers are fully retracted into their housings.10 Tighten the captive screws on th

Page 60 - Replacing the RTM-IP 4000

Polycom RMX 4000 Hardware Guide2-198 Ensure that the metal ejector levers are fully retracted into their housings.9 Tighten the captive screws on the

Page 61 - Replacing the RTM LAN

1Hardware DescriptionThis Hardware Guide provides information on the RMX 4000 and its components. This system utilizes a modular “universal slot” plat

Page 62

Chapter 1- Hardware Description1-2RMX 4000 SpecificationsTable 1-1 Polycom RMX 4000 Specifications PhysicalHeight 6U (26.56 cm.)Width 19” (48.26 cm.)

Page 63

Polycom RMX 4000 Hardware Guide1-3RMX 4000 System CapacitiesConferencing CapacitiesThe following table summarizes the different system capacities.Envi

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