Polycom IP 500 User Manual download pdf (Page 16)

13

Multiple Lines

SoundPoint IP 500 SIP can display up to three

lines, each associated with their own line key

to the left of the screen. Lines can be cong-

ured for local Directory Numbers (DNs), such

as your main extension and a private line or for

Speed Dial shortcuts on outbound dialing.

Typically, the top-most line key is reserved for

the principle DN of the telephone. Depend-

ing on how your telephone is congured, the

display could resemble one of the screens

show here:

Contact your System Administrator or

consult the Administrator Guide SoundPoint

IP SIP to change the appearance of the line

labels.

Multiple Call Appearances

Each line congured on the SoundPoint

IP 500 SIP telephone can have two call

appearances. This is very useful if the user

is on one call and needs to act upon another

incoming call on the same line. In the

example shown, local user 9301 is in an out-

bound call with 9304. The second diagram

now shows an incoming call from extension

9305. Soft key labels update the display to

enable the user to:

1. Answer this incoming call, the rst

call is automatically placed on Hold.

2. Ignore the incoming call (press

EndCall).

3. Forward the incoming call to another

extension.

Answering the incoming call places the

original call on Hold and refreshes the soft

key labels as indicated (last illustration).

Hold

Del

Se

l

1 3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

De

l

Se

l

Menu

Messages

Do Not Distur

b

ABC

21

DEF

3

54

MNOJKLG HI

6

TUV

87

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfe

r

Redial

Hold

Del

Se

l

1 3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

De

l

Sel

Menu

Messages

Do Not Disturb

ABC

21

DEF

3

54

MNOJKLG HI

6

TUV

87

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfe

r

Redial

Hold

Del

Se

l

1 3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

De

l

Se

l

Menu

Messages

Do Not Disturb

ABC

21

DEF

3

54

MNOJKLG HI

6

TUV

87

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfe

r

Redial

Hold

Del

Se

l

1 3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

De

l

Se

l

Menu

Messages

Do Not Disturb

ABC

21

DEF

3

54

MNOJKLG HI

6

TUV

87

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfe

r

Redial

Hold

Del

Se

l

1 3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

De

l

Sel

Menu

Messages

Do Not Distur

b

ABC

21

DEF

3

54

MNOJKLG HI

6

TUV

87

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfe

r

Redial

User can also place another outbound call

on the same rst line. Press the Hold soft

key during the rst call and press NewCall to

obtain dial tone for a second call.

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