Polycom VVX 1500 D User Manual download pdf (Page 30)

Deployment Guide for the Polycom VVX 1500 D Phone

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Polycom VVX 1500 D Display

The user could not place a call. The call was placed using the

incorrect protocol.

Verify that the user isusing a line that is

registered to use the appropriate protocol.

Do the following:

1. Press the Menu key.

2. Select Status > Lines and then

select the line you used to make the

call.

The following figure shows three

registered lines and the protocol used

for each line.

Symptom Problem Corrective Action

The time and date are flashing. You have disconnected the

phone from the network/LAN or

there is no SNTP server

configured.

Do one of the following:

• Reconnect the phone to the network.

• Disable the time and date display on

the phone per the instructions below.

1. Press the Menu key, and then select

Settings > Basic > Preferences >

Time & Date.

The Time & Date screen displays.

Scroll to Disable, and then press

Select soft key.

2. Press the Menu key again to return to

the idle screen.

The idle screen no longer displays the

time and date.

Symptom Problem Corrective Action

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Polycom VVX 1500 D User Manual Page 30