Polycom RMX 2000 User Manual

RMX 2000Getting Started GuideVersion 1.1

Chapter 1-System Overview1-2Figure 1-1 Multipoint Video Conferencing using an Polycom RMX 2000The Polycom RMX 2000 unit is controlled, via the LAN, by

Polycom RMX 2000 Getting Started Guide1-3RMX Main FeaturesVideo DisplayDynamic Continuous PresenceThe dynamic Continuous Presence capability of the RM

Chapter 1-System Overview1-4Standard Definition (SD) SD is a high quality video protocol which uses the H.264 video algorithm. It enables HD compliant

Polycom RMX 2000 Getting Started Guide1-5IVR-Enabled ConferencingInteractive Voice Response (IVR) is a software module that automates the connection p

Chapter 1-System Overview1-6Connection Methods• Dial-out: automatically, to pre-defined participants (line rate detection is automatic)• Dial-in:— for

2-12First Time Installation and ConfigurationFirst Time Installation and Configuration of the Polycom RMX 2000 consists of the following procedures:1

Chapter 2-First Time Installation and Configuration2-2brackets. Fasten the RMX to the rack with screws through the four holes in the RMX’s front mount

Polycom RMX 2000 Getting Started Guide2-3Connecting CablesConnect the following cables to the back panel:•Power cable• LAN cable to LAN 2 Port.Prior t

Chapter 2-First Time Installation and Configuration2-4Gather Network Equipment and Address InformationIP ServicesThe IP addresses and network paramete

Polycom RMX 2000 Getting Started Guide2-5Control UnitDefault Gateway192.168.1.1Shelf Management IP Address192.168.1.252Signaling Host IP address–Media

Copyright © 2007 Polycom, Inc.All Rights ReservedCatalog No. DOC2159A Version 1.1Proprietary and ConfidentialThe information contained herein is the

Chapter 2-First Time Installation and Configuration2-6First Entry ConfigurationThere are four procedures necessary for setup of the new RMX. It is imp

Polycom RMX 2000 Getting Started Guide2-7Procedure 2: Modifying the Factory Default Management Network SettingsManagement Network DefinitionManagement

Chapter 2-First Time Installation and Configuration2-83 In the lan.cfg file, modify the following parameters using the information supplied by your ne

Polycom RMX 2000 Getting Started Guide2-94 Start the RMX Web Client application on the workstation, by entering http://<Control Unit IP Address>

Chapter 2-First Time Installation and Configuration2-10Fast Configuration Wizard1 Enter the required IP information in the dialog box. 2 Click the Ne

Polycom RMX 2000 Getting Started Guide2-113 Enter the required Routes information in the dialog box. 4 Click the Next button.5 Select the Network Type

Chapter 2-First Time Installation and Configuration2-127 If you selected SIP, skip the following steps and go to Step 11. 8 Enter the required Gatekee

Polycom RMX 2000 Getting Started Guide2-139 Click the Next button.10 If you selected H.323 only, skip the following steps and go to Step 13.11 Enter t

Chapter 2-First Time Installation and Configuration2-1412 Click the Next button.13 Enter the required System Flags information in the dialog box. Tabl

Polycom RMX 2000 Getting Started Guide2-15These flags can be modified later, if required, via the Setup menu’s System Configuration option. For more d

Regulatory NoticesUnited States Federal Communication Commission (FCC)Part 15: Class A Statement. This equipment has been tested and found to comply w

Chapter 2-First Time Installation and Configuration2-16The RMX confirms successful configuration.15 In the Success Message box, click OK.The RMX reque

Polycom RMX 2000 Getting Started Guide2-17RMX’s Default Conferencing SettingsThe RMX is shipped with default conferencing entities, which allow RMX us

Chapter 2-First Time Installation and Configuration2-18Customizing the RMX’s Default Conferencing SettingsYou can customize the conferencing entities

Polycom RMX 2000 Getting Started Guide2-19• To modify the conference bit rate – select a specific video layout for the conference or the background th

Chapter 2-First Time Installation and Configuration2-20

3-13Basic OperationThe most common operations performed via the RMX Web Client are:• Starting, monitoring and managing conferences• Monitoring and man

Chapter 3-Basic Operation3-2To start RMX: 1 In your browser address line, enter http://<Control Unit IP Address> and press the Enter key.The Log

Polycom RMX 2000 Getting Started Guide3-3The Administrator’s view is show below: The main screen can be customized. For more information, see "

Chapter 3-Basic Operation3-4Viewing and System PermissionsThe RMX Web Client user’s viewing and system permissions depend on the Login level as summar

Polycom RMX 2000 Getting Started Guide3-5Conference ListThe Conference List pane lists all the conferences currently running on the MCU along with the

Chinese Communication CertificateRegulatory Notices

Chapter 3-Basic Operation3-6RMX Management The RMX Management pane lists the parameters that need to be configured to set up and run conferences. The

Polycom RMX 2000 Getting Started Guide3-7Participant AlertsIt is a list of participants that are experiencing connection problems. It is sorted by con

Chapter 3-Basic Operation3-8Address BookThe Address Book is a list of Participants and Groups that have been defined on the RMX. The information in th

Polycom RMX 2000 Getting Started Guide3-9Displaying and Hiding the Address BookThe first time you access the RMX Web Client, the Address Book pane is

Chapter 3-Basic Operation3-10A or symbol appears in the column heading indicating the sort order and that the list is sorted by this field.2 Clic

Polycom RMX 2000 Getting Started Guide3-11You can move items between the Frequently Used and Rarely Used sections depending on the operations you most

Chapter 3-Basic Operation3-12Starting a ConferenceThere are several ways to start a conference:• Clicking the New Conference button in the Conferences

Polycom RMX 2000 Getting Started Guide3-13The system displays the conference’s default Name, Duration and the default Profile, which contains the conf

Chapter 3-Basic Operation3-143 If all participants are undefined, dial-in and no additional information is required for the new conference, click OK.4

Polycom RMX 2000 Getting Started Guide3-15Participants Tab 5 Click Participants.The Participants tab opens.6 Define the following parameters:This proc

Polycom RMX 2000 Getting Started GuideiTable of ContentsSystem Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1RMX 2000 ...

Chapter 3-Basic Operation3-16Alias Name/SIP AddressDisplays the alias name of an H.323 endpoint or the SIP URL.Interface The network communication pro

Polycom RMX 2000 Getting Started Guide3-17To add participants from the Address Book:7 In the Participants List, click the Add from Address Book button

Chapter 3-Basic Operation3-18Using Drag & Drop to add Participants from the Address Book:You can add participants to a conference directly from th

Polycom RMX 2000 Getting Started Guide3-19The Information tab opens.14 Enter the following information:15 Click OK.The conference appears in the Conf

Chapter 3-Basic Operation3-20Connecting to a ConferenceTo dial into a conference or Meeting Room, participants must be provided with a dialing string

Polycom RMX 2000 Getting Started Guide3-21Dial-in H.323 ParticipantsFor H.323 participants, the dialing string is composed of the MCU prefix in the Ga

Chapter 3-Basic Operation3-22Conference Access Via an Entry QueueAccess via an Entry Queue allows all participants to dial the same entry point that a

Polycom RMX 2000 Getting Started Guide3-23H.323 participants can bypass the Entry Queue voice messages by adding the correct Conference ID of destinat

Chapter 3-Basic Operation3-24Endpoint Names in the Video LayoutDuring conferences you can view the endpoint name in the endpoint’s video layout window

Polycom RMX 2000 Getting Started Guide3-25• If the endpoint’s display name is changed in the RMX Web Client, it overrides all the above.To change the

Table of ContentsiiFast Configuration Wizard ... 2-10RMX’s Default Conferencing Settings ...

Chapter 3-Basic Operation3-26Monitoring On Going ConferencesConference monitoring enables you to keep track of conferences and their participants: if

Polycom RMX 2000 Getting Started Guide3-27Using multi-select, you can monitor and perform simultaneous operations on multiple participants in multiple

Chapter 3-Basic Operation3-28No status indicator means that the conference is running without problems. Table 3-5 Conferences – Monitoring Informati

Polycom RMX 2000 Getting Started Guide3-29Additional information about the conference can be viewed when accessing the conference properties.To monito

Chapter 3-Basic Operation3-30Participant Level MonitoringParticipant Connection MonitoringWhen a conference is selected in the Conference List, detail

Polycom RMX 2000 Getting Started Guide3-31Status (cont.) Secondary Connection – The endpoint’s video channel cannot be connected to the conference and

Chapter 3-Basic Operation3-32For more information, see the RMX 2000 Administrator’s Guide, "Participant Level Monitoring” on page 5-7. Video Disp

Polycom RMX 2000 Getting Started Guide3-33Operations Performed During On Going ConferencesConference Level operationsChanging the Duration of a Confer

Chapter 3-Basic Operation3-34To terminate a conference manually:1 In the conference list, select the conference you wish to delete and click the Delet

Polycom RMX 2000 Getting Started Guide3-352 From the Video Layout options, select the Number of Windows to display and the Video Layout thumbnail requ

Polycom RMX 2000 Getting Started GuideiiiChanging the Video Layout of a Conference ... 3-34Video Forcing ...

Chapter 3-Basic Operation3-36• Participant level video forcing overrides conference level video forcing.• A participant can view him/herself in a layo

Polycom RMX 2000 Getting Started Guide3-375 Click OK.To cancel Video Forcing for a window:Â In the window’s Participants list, select Auto Select. In

Chapter 3-Basic Operation3-38Suspend VideoSuspend the video transmission from the participant to the conference. The suppressed participant’s video is

Polycom RMX 2000 Getting Started Guide3-39Video ForcingVideo Forcing Guidelines: See "Video Forcing Guidelines:” on page 3-35.To video force a pa

Chapter 3-Basic Operation3-404 Repeat step 3 to force participants to other windows.5 Click OK.To cancel Video Forcing for a window:Â In the Layout Ty

Polycom RMX 2000 Getting Started Guide3-415 Click OK.To cancel Video Forcing for a window:Â In the Layout Type menu, select Conference. The participan

Chapter 3-Basic Operation3-42The Personal Layout options menu is displayed on the video screen. 2 On the endpoint’s keypad, press the number correspon

Polycom RMX 2000 Getting Started Guide3-43The following table summarizes the Video Layout options available via Click&View. Conference Control U

Chapter 3-Basic Operation3-44.Table 3-9 Conference IVR Service Properties - DTMF CodesOperation DTMF String PermissionMute My Line *6 AllUnmute My

Appendix AGlossary This appendix lists the terms and abbreviations that are related to the Polycom RMX 2000, and are commonly used in the RMX 2000 doc

Table of Contentsiv

Appendix A-GlossaryA-2Codec Coder-decoder. A device that converts voice and video into digital code, and vice versa. Refers to the endpoint video came

Polycom RMX 2000 Administrator’s Guide A-3G.722 ITU-T audio algorithm, 64Kbps, 7 kHz.G.728 ITU-T audio algorithm, 16Kbps, 3.4 kHz.Gatekeeper A type o

Appendix A-GlossaryA-4IP Internet Protocol. The working protocol that forms the basis of the internet.ISDN Integrated Services Digital Network. A set

Polycom RMX 2000 Administrator’s Guide A-5SIP Session Initiation Protocol. An application-layer protocol designed to work over IP networks. A SIP serv

Appendix A-GlossaryA-6

1-11System OverviewThis Getting Started Guide provides information on the installation and basic operation of your RMX system. For more information on