Polycom IP 501 User Manual

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Summary of Contents

Page 1 - USER GUIDE

MenuVoice MailDo Not DisturbHoldDelSelForwardConferenceTransferCall ListsSpeed DialTime & DateRedial1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCUse

Page 2

7Answering a CallUsing the Handset:Pick up the handset. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDirectoriesServ

Page 3

8General Key Use To navigate through menus and to enter data, these are useful tips:1. Use HoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHold

Page 4 - Parts List

91. During a call, press HoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelMenuMessagesDo Not DisturbABC21DEF354MNOJKLGHI6TUV87WXYZ9OPER

Page 5 - LAN PC HEADSET HANDSET

10You can configure your phone so that all incoming calls are forwarded to another party (known as static forwarding). You can also forward calls while

Page 6

11Time and Date is clearly displayed on the SoundPoint® IP 501 SIP phone. If the phone cannot obtain a time and date from the server, the display wil

Page 7 - Features

12Call Lists A local list of calls missed, received, and placed is maintained by the phone (up to 100 for each).Press HoldDelSelConference1 3DEF5JKL4G

Page 8 - Key Descriptions

132. Press Add to enter another contact into the phone’s database or high-light an existing entry then press Edit.3. Enter first and/or last name fro

Page 9 - IP 501 SIP

14Your SoundPoint® IP 501 SIP can support up to three lines, each associated with its own line key. Lines can be configured for private or shared line

Page 10 - Call Hold and Resume

15Multiple Call AppearancesEach line on the phone can be configured to have one or more call appearances. This is useful if there is an active call an

Page 11 - Microphone Mute

16*Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system adminis-trator t

Page 12 - or the Trnsfer soft

ContentsIntroduction ... 1Parts List ... 1Installing Sound

Page 13

17Multilingual Support (Localization)Many languages are supported by the phone. To change language:1. Press HoldDelSelConference1 3DEF5JKL4GHI6MNO8T

Page 14 - Headset Memory Mode

18Text MessagingYou can send and receive Text messages on their phone. SIP Instant (Text) Messag-ing is supported in real-time. YReceived messages w

Page 15

195. Press the Save soft key or Cancel to abandon the change then press HoldDelSelConference1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelDire

Page 16

20No Dial-ToneTroubleshootingVerify power is correctly applied to the SoundPoint® IP 501 SIP phone:• Check that the display is illumi-nated.• Make s

Page 17 - Multiple Keys Per Line

21Display shows “Network Link is Down”Verify LAN cable is properly connected:• Check termination at the switch or hub (furthest end of the cable from

Page 18

22Installation must be performed in ac-cordance with all relevant national wiring rules. L’Installation doit être exécutée confor-mément à tous les r

Page 19 - to remove an

23may be new or reconditioned. Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment, or the rem

Page 20 - Phone Reboot

24LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT

Page 21 - Optional Features

25Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documenta-tion files (the “Software”), t

Page 22

Polycom, Inc. 4750 Willow RoadPleasanton, CA 94588-2708 USA©2007 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo desi

Page 23 - Troubleshooting

Shared Lines ...15Voicemail ...

Page 24 - Safety and Compliance

1Thank you for choosing the SoundPoint® IP 501 SIP, a full-duplex, hands-free phone. This unit provides business telephony features and functions suc

Page 25 - Polycom Limited Warranty

2Installing SoundPoint® IP 501 SIPThis section provides basic installation instructions and information for obtaining the best performance with the So

Page 26 - Service Agreements

3LAN PC HEADSET HANDSETConnecting the Handset and Optional HeadsetAttaching the Base(Optional)1. Connect the short straight end of the phone cord to

Page 27 - Copyright Notice

4Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone.SpeakerphoneMicrophone MuteHeadse

Page 28

5Feature Key DescriptionHoldDelSel1 3DEF5JKL4GHI6MNO8TUV7PQRS9WXYZ0OPER*#2ABCHoldDelSelMenuMessagesDo Not DisturbABC21DEF354MNOJKLGHI6TUV87WXYZ9OPERPQ

Page 29 - Pleasanton, CA 94588-2708 USA

6Using SoundPoint® IP 501 SIPPlacing a CallUsing the Handset:1. To obtain dial tone, pick up the handset.2. Dial the desired number.See also Headset

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