Release Notes
Polycom PVX 6.0.2
pvx_rel602
Users may experience various audio anomalies using USB audio with their ViaVideo or
ViaVideo II cameras. Polycom recommends using analog audio instead.
For optimum audio performance, connect external microphones to the same device as the
external speaker set. Once connected, be sure to select the device in the PVX audio
options under Setup > Audio > Audio Input Device.
You may notice loss of far-end audio when you speak at the same time as the far end
when using a ViaVideo or ViaVideo II camera.
Users may notice an increase or decrease of the audio volume level when starting the
Polycom PVX application.
When using a headset with the ViaVideo or ViaVideo II cameras, connect the headset to
the camera via a 2.5mm Stereo Jack to 3.5mm Stereo Plug adaptor. While many cell
phone headsets are compatible for use with ViaVideo cameras, those that support an
audio range up to 7kHz are recommended.
Calling Issues
When users are in an audio-only call, they may lose their local video if they click the PIP
button. Local video will return once the call is terminated. To avoid losing local video, do
not click the PIP button in an audio-only call.
If your system is registered with a gatekeeper, you must use quotes when you call an alias
or extension that includes a space in the name. For example, to dial Polycom Austin as an
alias, you must enter “Polycom Austin” in the address field to connect the call.
When placing a call from the Directory dialog either by manually entering an address or
by selecting a number from a directory, use the Call Quality drop-down list to choose a
call rate for that address. The selected rate will override the rate stored in the directory for
that number. If you choose a different address from the directory, the call will be placed
using the rate stored in the directory rather than the Call Quality override rate.
If you change the available speeds on the directory drop-down list (via the H.323 >
Dialing Speeds tab) or remove the current directory default speed, you must go back to
the directory and explicitly change to the new speed. If you do not select a new speed in
the directory, Polycom PVX will continue to place calls at the previous default speed,
even though that speed no longer appears in the list. This issue will be addressed in a
future release.
If users are having problems with E.164 or ISDN dialing, check on the Setup > Directory
screen that they have the Dial using H.323 extension when connected to a gatekeeper
option enabled.
Users may see incorrect information in the Recent Calls list when dialing E.164 prefixes
through an MCU. This issue will be addressed in a future release of the Polycom PVX
software.
Encryption is not supported when the system is registered to a gatekeeper that is
configured to do H.245 routed signaling. Either change the AES Encryption setting to
OFF in the H.323 tab under Polycom PVX setup or disable H.245 routed signaling on the
gatekeeper.
The use of the Call Forwarding feature requires that your system be registered with a
gatekeeper. Once you have registered your system with a gatekeeper, the Call Forwarding
options will be enabled.
The use of People+Content requires calling speeds above 128 kbps.
updated 1.18.2005
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(4 pages)
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