Polycom ViewStation User Manual Page 188
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Chapter 5 System Information and Diagnostics
ViewStation User Guide 172 www.polycom.com
The ISDN numbers are set in System Info > Admin Setup
> Video Network > IMUX > Numbers for the ViewStation
H.323 with Quad BRI or Avaya DCP.
OR
For the ViewStation 128: System Info > Admin Setup >
Video Network > ISDN Video Network.
• Phone Number: This is the phone number assigned to the
ViewStation if the voice conference feature is used. To set a
phone number, go to System Info > Admin Setup >
Phone/Audio.
• LAN Host Name: The LAN host name is the name assigned
to the ViewStation for TCP/IP configuration. To set the LAN
host name, go to System Info > Admin Setup >
LAN/H.323 > LAN/Intranet.
• IP Address: The IP address assigned to the ViewStation is
assigned automatically through a DHCP server or is set
manually (static). To manually set the IP address, go to
System Info > Admin Setup > LAN/H.323 > LAN/Intranet.
• Software Version: This displays the software version and
the date and time of the software release. Additional
information on the ViewStation software version is located at
System Info > Admin Setup > Software/Hardware >
Software.
• Serial Number: The ViewStation serial number is unique to
each ViewStation. This number is also located on a bar code
label on the bottom of the ViewStation unit. This number
cannot be modified.
• Model: The ViewStation model type is displayed.
The User Setup and Admin Setup screens are discussed in
Chapter 2, page 31.
Diagnostics
The Diagnostics screen is used to check network statistics and
perform various diagnostic tests. The Diagnostics screen is located
at System Info > Diagnostics. The following eight icons can be
accessed through the Diagnostics screen:
• Network Statistics, see page 173
- ViewStation User Guide 1
- Important Information 3
- Important Safeguards 4
- Regulatory Notices 4
- FCC Notice 4
- Declaración de conformidad: 6
- Överensstämmelseförklaring: 6
- Omnitel Statement 6
- Contents 7
- Troubleshooting 10
- Network Address Translation 10
- V.35 Technical Information 10
- ISDN Information 11
- Glossary 11
- ViewStation Basics 14
- Usability Conventions 15
- Getting Started 17
- What’s in the Box 18
- Using the Remote Control 19
- Setting Up the ViewStation 19
- Chapter 1 Getting Started 20
- ViewStation 128 22
- ViewStation 23
- Initial System Configuration 25
- Network Status Indicators 42
- Using the ViewStation Help 44
- Technical Support 45
- Optional Configurations 47
- Admin Setup 50
- General Setup 51
- Video Network 55
- Numbers 56
- Service Profile Identifier 57
- Audio Quality 58
- - zoom buttons on the 58
- Advanced Dialing 59
- Dialing Speeds 60
- ISDN Video Network 61
- Call Preference 62
- IMUX (Inverse Multiplexer): 64
- DCP Video Network 68
- ViewStation H.323 with V.35 73
- Video Network for V.35 74
- Video Numbers 78
- Advanced V.35 Setup 79
- LAN/H.323 80
- LAN/Internet 80
- H.323 Setup 82
- Gatekeeper 86
- Global Address 91
- Preferences 95
- ViewStation H.323 96
- Private NET 97
- Gateway Number 97
- Dialing Rules 1 97
- Dialing Rules 2 99
- Global Management 100
- GMS Setup 101
- Global Management Information 103
- Data Conference 103
- Telephone & Audio 104
- Video/Camera 106
- — If you are using AMX 108
- Security 109
- Software/Hardware 111
- Software Information 111
- Hardware Information 112
- System Options 112
- Using the ViewStation 113
- Placing a Video Call 115
- Placing a Video Call Manually 116
- Using the Address Book 120
- Transferring an Address Book 125
- Using the Global Address Book 126
- Placing a Telephone Call 129
- Answering a Video Call 130
- Auto-Answer 130
- Multi-Point Viewing Modes 134
- Actions Any Site Can Perform 136
- Starting a Webcast 138
- Ending a Webcast 139
- Displaying ChatBack Messages 140
- Adjusting Cameras and Sound 141
- Figure 3-25. Camera Far Icon 142
- Setting Camera Presets 143
- Automatic Voice Tracking 144
- Sending Snapshots 145
- Using Optional Equipment 146
- ™ IP is a 147
- ™ is used for 147
- PC Network Properties 151
- Figure 4-6. pcPresent Screen 157
- Closed Caption 162
- Using Microsoft NetMeeting™ 163
- Near Site Far Site 168
- ViewStation Software 181
- Using Visual Concert PC 184
- System Information 187
- Diagnostics 188
- Network Stats 189
- Advanced Stats 189
- Call Status 189
- Color Bar 190
- Near End Loop 190
- Far End Loop 190
- Reset System 191
- Symptom Cause Solution 194
- Network and Communications 198
- LAN/Intranet 201
- Presentations 202
- System Control 204
- Video Levels 207
- Audio Levels 207
- Audio Input Levels 208
- State Machine 210
- Dial Out State Machine 210
- In-bound Call State Machine 211
- Crypto Resync 215
- ISDN Switches 221
- ISDN Errors 221
- Code Cause Definition 222
- Appendix D ISDN Information 226
- StreamStation Configuration 227
- Using a ShowStation IP 229
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