Polycom VVX 1500 C Business Media Phone for Cisco Unified User Manual

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Summary of Contents

Page 1

SIP 3.2.2 | November, 2009 | 1725-16829-001 Rev. BUser Guide for thePolycom® VVX™ 1500 C Business Media Phonefor Cisco® Unified Communications Manager

Page 2 - Patent Information

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 2Parts ListThe following components are i

Page 3 - About This Guide

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 62Placing Calls to ContactsYou can place

Page 4 - Changes to this Guide

Customizing Your Phone2 - 63To place a call to a contact in the Corporate Directory:1. Tap > Features > Corporate Directory.The Corporate Dire

Page 5 - Contents

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 64Managing Incoming CallsYou can manage i

Page 6

Customizing Your Phone2 - 65To send incoming calls from a particular contact directly to voice/video mail:1. Tap > Features > Contact Director

Page 7 - Contents

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 663. Tap the Auto Reject field, and then

Page 8

Customizing Your Phone2 - 672. Tap the contact for whom you want to transfer calls.The Edit Contact screen displays.3. Tap the Divert Contact field,

Page 9

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 68Supporting Multiple LinesYour phone can

Page 10 - Parts List

Customizing Your Phone2 - 69The following figure shows a phone set up with one phone line (1952). Since one Line Key is taken, there are five keys av

Page 11 - Setting Up the Phone

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 70Supporting Multiple Line Keys Per LineY

Page 12

Customizing Your Phone2 - 71The following figure shows a phone set up with two lines (1952 and 1953) that are each assigned to a Line Key, and a thir

Page 13 - Attaching Ferrite Clamps

Getting Started with Your Phone1 - 3Setting Up the PhoneTo set up the phone, do the following:1. Adjust the stand. See Adjusting the Stand, below.2.

Page 14

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 72The following table shows the Line Key

Page 15

3 - 13Using the Basic Features of Your PhoneThis chapter provides basic operating instructions for the Polycom VVX 1500 C Business Media Phone for Cis

Page 16

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 2Handling CallsAt any time, only one act

Page 17 - Phones, at

Using the Basic Features of Your Phone3 - 3The number of calls associated with a Line Key is indicated by a counter, , on the Line Key.A Line Key wil

Page 18

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 4The following figure shows the near sit

Page 19

Using the Basic Features of Your Phone3 - 5During a video call, you can tap the Video soft key or press to display soft keys that allow you to acce

Page 20 - Adjusting the Screen

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 6To display the site in the center of th

Page 21 - Adjusting the Camera

Using the Basic Features of Your Phone3 - 7Your phone monitors the duration of all calls through a local call timer. You can view the call timer for

Page 22 - Features of the Phone

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 8Placing Calls Using the HandsetDialing

Page 23

Using the Basic Features of Your Phone3 - 9Dialing Numbers Using the SpeakerphoneTo dial a number using the speakerphone:>>With the handset on-

Page 24

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 4To adjust the stand:1. With the back of

Page 25

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 10or— Enter the phone number, tap the Di

Page 26 - Before You Use the Phone

Using the Basic Features of Your Phone3 - 11In the following figure, Speed Dial Keys are assigned to Lauren Gates, Jack Jones, Milton Stone, Teresa S

Page 27

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 12Answering CallsWhen you are not in ano

Page 28

Using the Basic Features of Your Phone3 - 13Answering When Not in Another CallIn all cases, the active call will appear on the screen and display the

Page 29 - Phone Icons

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 14To answer a call using the headset:>

Page 30

Using the Basic Features of Your Phone3 - 15To answer an incoming call on a shared line:1. Tap the Line Key with the status indicator that is flashin

Page 31

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 16To redial a previously placed call:1.

Page 32

Using the Basic Features of Your Phone3 - 17The following figure shows a call with Joan Smith on hold. The hold icon, and the flashing red status ind

Page 33

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 18The following figure shows one active

Page 34

Using the Basic Features of Your Phone3 - 19During a conference, you have access to the conference management feature. This feature allows you to man

Page 35

Getting Started with Your Phone1 - 5Attaching Ferrite ClampsYour phone package includes two ferrite clamps. You must attach a ferrite clamp to the ne

Page 36

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 20To set up a conference call using the

Page 37 - Cleaning the Touch Screen

Using the Basic Features of Your Phone3 - 21To set up a conference call with an active call and a call on hold:>>If you have an active call and

Page 38

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 22To place a conference call on hold:>

Page 39 - Customizing Your Phone

Using the Basic Features of Your Phone3 - 23To manage a participant, tap the window of the participant you want to manage. The soft keys update to sh

Page 40 - Configuring Basic Settings

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 24—Hold—Places a selected conference par

Page 41 - Changing the Language

Using the Basic Features of Your Phone3 - 25Handling Video During Conference CallsDuring a conference call that includes a video endpoint, you can ta

Page 42

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 26To perform a consultative transfer: 1.

Page 43

Using the Basic Features of Your Phone3 - 27Performing a Blind TransferWhen you use a blind transfer, you transfer a call without speaking to the par

Page 44

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 282. Tap the Blind soft key.The Blind tr

Page 45 - Enabling Headset Memory Mode

Using the Basic Features of Your Phone3 - 29Forwarding Calls StaticallyYou can set up your phone to forward all calls to another number.To forward al

Page 46 - Using Electronic Hookswitch

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 6Connecting the Phone Using a Power Over

Page 47

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 30If your phone is set up with multiple

Page 48 - Setting Up a Screen Saver

Using the Basic Features of Your Phone3 - 314. Tap the Enable soft key to confirm call forwarding.If you chose to always forward calls, the Line Key

Page 49

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 32If your phone is set up with a single

Page 50

Using the Basic Features of Your Phone3 - 33Forwarding Calls DynamicallyYou can manually forward a call to another number while your phone rings.To f

Page 51

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 34The following figure shows the Do Not

Page 52

Using the Basic Features of Your Phone3 - 35To enable Do Not Disturb for a particular line:1. Press .The Line Select screen displays.NoteYou can auto

Page 53

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 362. Tap the line for which you want to

Page 54

Using the Basic Features of Your Phone3 - 37To disable Do Not Disturb for a particular line:1. Tap or press .The Line Select screen displays.NoteY

Page 55

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 382. Tap the line for which you want to

Page 56

Using the Basic Features of Your Phone3 - 39The following figure shows a phone with two Line Keys (1951 and 1952), and four Speed Dial Keys (assigned

Page 57

Getting Started with Your Phone1 - 7Connecting the Phone Using AC PowerTo connect the phone using AC power, you require the optional AC Power Kit, co

Page 58

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 40Adding Speed Dial KeysEach time you ad

Page 59

Using the Basic Features of Your Phone3 - 41To update a speed dial index for an existing contact:1. Tap > Features > Contact Directory.2. Tap

Page 60 - Updating the Ring Tone

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 3 - 42Accessing Voice and Video MailTo acces

Page 61

4 - 14Using the Advanced Features of Your PhoneThis chapter shows you how to use the advanced features of thePolycom VVX 1500 C Business Media Phone f

Page 62

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 2Placing Calls Using the H.323 ProtocolYo

Page 63 - Disabling and Stopping Video

Using the Advanced Features of Your Phone4 - 3For dual-protocol phones, the protocol displays next to all call IDs, including the call IDs for confer

Page 64 - Updating Video Settings

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 4If the Call Recording and Playback featu

Page 65

Using the Advanced Features of Your Phone4 - 5If you press while recording, only the called parties are recorded.Tones and indications (for example

Page 66

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 6• If you remove the USB device during re

Page 67

Using the Advanced Features of Your Phone4 - 7Recording CallsTo record a call:1. During a call, tap the Record soft key.The Start soft key displays.

Page 68

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 8Connecting the Handset and Handset CordC

Page 69

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 82. To start recording, tap the Start sof

Page 70

Using the Advanced Features of Your Phone4 - 9Pausing and Resuming RecordingYou can pause recording by tapping the Pause soft key. When you tap the R

Page 71

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 10To resume a recording:>>Tap the R

Page 72

Using the Advanced Features of Your Phone4 - 11Playback stops if you tap the Stop soft key, or press the Left arrow key, , , or .If the handset is

Page 73

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 12Browsing Recorded CallsTo browse the re

Page 74

Using the Advanced Features of Your Phone4 - 13Playing Back Recorded CallsTo play back a recorded call:1. Do one of the following:— Tap > Browse

Page 75

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 142. Tap the file you want to play back,

Page 76

Using the Advanced Features of Your Phone4 - 15While the recording plays, you can do the following:— To pause the playback, tap the Pause soft key. “

Page 77

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 16— If you were listening to the file wit

Page 78

Using the Advanced Features of Your Phone4 - 17Using the BrowserYour phone can display a Web page on the idle screen. You may be able to tap hyperlin

Page 79

Getting Started with Your Phone1 - 9The following figure shows how to connect a headset to the Headset jack on the phone.For information on using a h

Page 80 - Muting the Microphone

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 18Access the four arrow soft keys (see th

Page 81 - Using Call Lists

Using the Advanced Features of Your Phone4 - 19• Editing soft keys—allow you to enter information in text boxes. To display the editing soft keys, ta

Page 82 - Managing Call Lists

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)4 - 20Restarting Your PhonePeriodically, you

Page 83 - Phone on page 4-20

5 - 15Troubleshooting Your PhoneThis chapter contains general troubleshooting information to help you solve any problems you might encounter when you

Page 84 - Managing Contacts

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)5 - 2Troubleshooting Power and Startup Issues

Page 85 - Accessing Corporate Directory

Troubleshooting Your Phone5 - 3Troubleshooting Access IssuesSymptom Problem Corrective ActionThere is no response when you press a feature key.The ph

Page 86

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)5 - 4Troubleshooting Call IssuesSymptom Probl

Page 87

Troubleshooting Your Phone5 - 5“Service Unavailable” appears on the graphic display.The user tapped the New Call soft key, dialed a number with the h

Page 88

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)5 - 6Troubleshooting Display IssuesSymptom Pr

Page 89

Troubleshooting Your Phone5 - 7Troubleshooting Audio IssuesTroubleshooting Video IssuesSymptom Problem Corrective ActionThere is no audio on the head

Page 90

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 10The following figure shows how to conne

Page 91

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)5 - 8Testing Phone HardwareYour system admini

Page 92 - Directory on page 2-56.)

Safety Notices - 1Safety NoticesService AgreementsPlease contact your Polycom Authorized Reseller for information about service agreements applicable

Page 93 - Searching for Contacts

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 2Polycom Limited Warranty a

Page 94

Safety NoticesSafety Notices - 3Safety and CompliancePart 15 FCC RulesThis device is compliant with Part 15 of the FCC Rules. Operation is subject to

Page 95

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 4Safety and Compliance (con

Page 96

Index - 1IndexNumerics3.5mm connector, location of 1–10Aanswering calls 3–12App key, about 1–17arrow keys, about 1–16attended transfer 3–25auto answer

Page 97

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Index - 2Corporate Directoryabout 2–46callin

Page 98 - (step 3) on page 2-49

IndexIndex - 3Mmaximum backlight intensity 2–19Menu key, about 1–17microphone, muting 2–42missed calls list 2–43motion detection, about 2–41Msg key,

Page 99

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Index - 4Silence soft key 2–71silent ring, a

Page 100 - Placing Calls to Contacts

End-User License Agreement for Polycom® SoftwareThis End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual o

Page 101 - Customizing Your Phone

Getting Started with Your Phone1 - 11The following figure shows the 3.5mm connector on the side of your phone.When you attach headphones to your phon

Page 102 - Managing Incoming Calls

2.6 Copyright. All title and copyrights in and to the Software Product (including, but not limited to, any images, photographs, animations, video, au

Page 103

refund the purchase price paid by you for any defective software product which is returned to Polycom with a copy of your receipt, or to replace any d

Page 104 - Diverting Calls

not located in, under the control of, or a national or resident of any such country or on any such list. If you obtained this Software Product outside

Page 105 - System Customizations

© 2009 Polycom, Inc. All rights reserved. Polycom, Inc.4750 Willow RoadPleasanton, CA 94588-2708USANo part of this document may be reproduced or trans

Page 106 - Supporting Multiple Lines

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 12The following figure shows how to conne

Page 107

Getting Started with Your Phone1 - 13Adjusting the CameraTo transmit video, make sure you slide open the privacy shutter.The following figure shows t

Page 108

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 14Features of the PhoneThe following figu

Page 109 - Supporting Shared Lines

Getting Started with Your Phone1 - 15The following figure shows the keys on the phone console.5 LED indicator The LED flashes red to indicate the fol

Page 110 - Active call Solid red

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 16Feature Description1 Arrow Keys Allow y

Page 111

Getting Started with Your Phone1 - 1710 Hold Key Holds an active call or resumes a held call.11 Do Not Disturb Key Cancels ringing and directs incomi

Page 112 - Handling Calls

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 18Before You Use the PhoneBefore you use

Page 113 - Handling Video Calls

Getting Started with Your Phone1 - 19Feature Description1 Status bar The following icons can display:—Missed calls—Do Not Disturb enabled—USB flash d

Page 114

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 208 Line Keystatus indicatorA Line Key ca

Page 115

Getting Started with Your Phone1 - 21Phone IconsThe following table describes the icons that display on the touch screen.NoteCall counters only displ

Page 116 - Placing Calls

iiiAbout This GuideThank you for choosing the Polycom® VVX™ 1500 C Business Media Phone for Cisco® Unified Communications Manager (SIP). The phone is

Page 117

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 22Navigating Menus, Lists, and FieldsTo n

Page 118 - >>

Getting Started with Your Phone1 - 23To operate your phone, follow these tips:NoteAfter 20 seconds of inactivity, the menu system automatically exits

Page 119

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 24Select a menu item Do one of the follow

Page 120

Getting Started with Your Phone1 - 25Entering Data and Editing FieldsYou can enter data and edit fields in these two ways:• Using a “keyboard” that d

Page 121 - Up arrow key

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 26The following figure shows the keyboard

Page 122 - Answering Calls

Getting Started with Your Phone1 - 274. To confirm the updates, tap .Enter numbers 1. If a keyboard with numbers does not display, tap .2. Using th

Page 123

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 28Using the Dialpad Keys on the Phone Con

Page 124

Getting Started with Your Phone1 - 29Tips for When You’re in Video CallsUse these tips when you are in a video call or conference:• Check the near-si

Page 125 - Redialing Numbers

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)1 - 30To clean the touch screen:1. Tap >

Page 126 - Placing Calls on Hold

2 - 12Customizing Your PhoneYou can customize your Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) by adjusting

Page 127

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) ivChanges to this GuideThe following section

Page 128 - Hosting Conference Calls

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 2Configuring Basic SettingsThis section o

Page 129 - Setting Up Conference Calls

Customizing Your Phone2 - 3Changing the LanguageYour phone supports several languages.To change the language:1. Tap > Settings > Basic > Pr

Page 130 - Conference soft key again

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 4The following figure shows the default f

Page 131

Customizing Your Phone2 - 52. Do one of the following:— To change the date format, tap Clock Date.or— To change the time format, tap Clock Time.The C

Page 132 - Ending Conference Calls

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 63. Tap the format you want, and then tap

Page 133

Customizing Your Phone2 - 7Enabling Headset Memory ModeThis feature is useful for permanent or full-time headset users. You can set up your phone so

Page 134

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 8All calls will now go to your headset. I

Page 135 - Transferring Calls

Customizing Your Phone2 - 9To update the background picture:1. Tap > Settings > Basic > Preferences > Background.The Background screen d

Page 136

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 10Setting Up a Screen SaverYou can set up

Page 137

Customizing Your Phone2 - 112. Attach the USB flash drive to your phone (see Connecting an Optional USB Flash Drive on page 1-9).The USB icon, , dis

Page 138 - Forwarding Calls

vContentsAbout This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiChanges to this Guide . . . . . . . . . . . . . . . .

Page 139 - Forwarding Calls Statically

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 126. Tap to return to the idle screen.7

Page 140

Customizing Your Phone2 - 13Stopping and Disabling a Screen SaverYou can stop a screen saver at any time, and display the idle screen, by tapping the

Page 141

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 14Displaying the Pictures that are on You

Page 142

Customizing Your Phone2 - 15The sixth key, , allows you to set the picture as the background image for your phone (see Setting One of Your Own Pictu

Page 143 - Enabling Do Not Disturb

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 16Setting One of Your Own Pictures as the

Page 144

Customizing Your Phone2 - 17You can choose to mute the phone’s microphone (so the caller cannot hear you), as well as mute video (so the caller canno

Page 145 - 1. Press

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 18— To mute the microphone for all auto-a

Page 146

Customizing Your Phone2 - 192. Tap the field’s highlighted grey box. From the drop-down list, tap the maximum call rate you want to use for video cal

Page 147 - 1. Tap or press

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 20To modify the backlight intensity:1. Ta

Page 148 - Managing Speed Dial Keys

Customizing Your Phone2 - 214. Tap Backlight Idle Intensity.The Backlight Idle Intensity screen displays.5. Tap the intensity you want, tap the Selec

Page 149

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)viSetting Up a Screen Saver . . . . . . . .

Page 150 - Updating Speed Dial Keys

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 227. Tap the Up or Down soft keys to incr

Page 151

Customizing Your Phone2 - 232. Tap the ring type you want, and then tap the Select soft key. To hear the ring type before you change it, tap the Play

Page 152

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 242. Tap the contact for whom you want to

Page 153

Customizing Your Phone2 - 25Disabling and Stopping VideoYou can disable or stop the transmission of near-site video. However, you cannot disable or s

Page 154

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 26The following figure shows what the tou

Page 155

Customizing Your Phone2 - 27Updating Video Call SettingsYou can customize video in these ways:• Disable video so that your phone does not transmit ne

Page 156

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 28The following figure shows what the tou

Page 157

Customizing Your Phone2 - 29To enable or disable this setting, tap the Auto Start Video Tx field’s highlighted box. From the drop-down list, tap Enab

Page 158

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 30Updating the Way Video Displays in the

Page 159 - Recording Calls

Customizing Your Phone2 - 312. Tap, and then adjust the following settings:— Video Screen Mode (Window)Adjusts the video image that displays in the w

Page 160 - Recording Conferences

ContentsviiAnswering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12Ending Calls . . . . .

Page 161

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 32The following figure shows the PIP disa

Page 162 - Playing Back Recorded Calls

Customizing Your Phone2 - 33The following figure shows the PIP when it displays over (“PIP” mode), rather than next to, full screen video. (Depending

Page 163

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 342. Tap, and then adjust the following s

Page 164 - Browsing Recorded Calls

Customizing Your Phone2 - 35To change the clarity of near-site video:1. Tap > Settings > Basic > Video > Camera Settings.The Camera Sett

Page 165

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 36— Saturation Level—sets how much color

Page 166

Customizing Your Phone2 - 37During off hours, the touch screen displays “Off Hours Mode” on the status bar.During power-saving mode, the LED on the t

Page 167

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 38Updating Office HoursUpdate your office

Page 168

Customizing Your Phone2 - 394. Tap Duration.The Duration screen displays.5. Tap the day(s) of the week you want to update, and then enter the number

Page 169 - Using the Browser

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 40To update timeouts:1. Tap > Setting

Page 170

Customizing Your Phone2 - 41Updating User Detection SettingsYou can specify how sensitive the camera should be at detecting motion. If the camera det

Page 171

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)viiiTroubleshooting Display Issues . . . .

Page 172 - Restarting Your Phone

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 422. For the Office Hours Sensitivity fie

Page 173 - Troubleshooting Your Phone

Customizing Your Phone2 - 43Adjusting the VolumeTo adjust the speaker volume:>>During a call, press either or .To adjust the ringer volume:&

Page 174 - > Status >

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 44Viewing Call ListsYou can access any ca

Page 175 - Troubleshooting Access Issues

Customizing Your Phone2 - 45To manage a call list:1. Tap > Features > Call Lists.The Call Lists screen displays.2. Do one of the following:— T

Page 176 - Troubleshooting Call Issues

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 46— To store the contact in your local Co

Page 177 - Troubleshooting Your Phone

Customizing Your Phone2 - 47The Directory screen displays, listing all the contacts in your directory.Accessing Corporate DirectoryWhen you access Co

Page 178

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 482. Search for the contact. (See Searchi

Page 179 - Troubleshooting Video Issues

Customizing Your Phone2 - 49Adding Contacts to Your Local Contact DirectoryYou can add contacts to your local Contact Directory in the following ways

Page 180 - Testing Phone Hardware

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 502. To add a contact to your phone’s dat

Page 181 - Safety Notices

Customizing Your Phone2 - 51Contacts with a speed dial index number can be automatically assigned to a Speed Dial Key for one-touch dialing. For more

Page 182 - Safety Notices - 2

1 - 11Getting Started with Your PhoneThis chapter provides basic installation instructions and information for obtaining the best performance with the

Page 183 - Safety Notices - 3

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 52— (Optional. This field only displays i

Page 184 - Safety Notices - 4

Customizing Your Phone2 - 53Adding Contacts from Call ListsYou can save call information from a call list to your local Contact Directory. The contac

Page 185 - Index - 1

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 542. Search for the contact. (See Searchi

Page 186 - Index - 2

Customizing Your Phone2 - 553. Tap the contact’s entry.The Contact screen displays.4. To save the contact to the local Contact Directory, tap the Sav

Page 187 - Index - 3

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 56To search for a contact in the local Co

Page 188 - Index - 4

Customizing Your Phone2 - 57To search for a contact in the Corporate Directory:1. Tap > Features > Corporate Directory.The Corporate Directory

Page 189 - Software

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 58— To perform an advanced search, tap th

Page 190 - 5. UPGRADES

Customizing Your Phone2 - 59To update a contact in your local Contact Directory:1. Tap > Features > Contact Directory.The Directory screen dis

Page 191 - 9. EXPORT CONTROLS

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)2 - 603. Tap the Edit soft key.The Edit Conta

Page 192 - 10. MISCELLANEOUS

Customizing Your Phone2 - 61Deleting Contacts from Your Local Contact DirectoryYou can delete contacts from your local Contact Directory, but not fro

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