Polycom CX5000 User Manual download pdf (Page 24)

24 | Polycom CX5000 User’s Guide

Appendix A: Performance Tips

Below are a few performance tips for getting the most from your Polycom CX5000 device.

Tips for audio performance

Review the following tips for getting the best audio quality during your phone session.

• Place the Polycom CX5000 device in the center of the meeting table. If your room is large,

consider seating the most active participants nearest to the device.

• Encourage attendees to speak in their normal voice. Speaking loudly or shouting may result in

uneven audio performance.

• Ask the people located at the remote site if they can hear you. Have them introduce themselves so

that you are certain to hear them.

• Because there may be a slight audio delay, you may need to pause briefly for others to answer or

make comments.

• Avoid rustling papers or tapping solid objects near the microphones.

Tips for video performance

Review the following tips for getting the best video quality for your conference.

• Place the Polycom CX5000 device in the center of the meeting table. If your room is large,

consider seating the most active participants nearest to the device.

• Distribute the lighting in your conference room evenly. Daylight is a variable light source and can

conflict with interior room lighting, so consider closing drapes or blinds.

• Because there is a slight delay in sending and receiving video signals, avoid rapid movements and

use natural gestures.

• When adjusting your Polycom CX5000 device prior to the meeting, try to populate the screen with

meeting participants rather than with the table, chairs, or walls.

• Ideal lighting would be a room with white fluorescent light.

• Echoes in a room degrade speaker detection for the device; avoid rooms that allow audio to echo

back.

• Have those presenting in the meeting talk directly towards the device. If their back is turned

towards the device, the sound capture is degraded.

Support

Polycom® Customer Support

(800)POLYCOM (765-9266)

Visit: http://www.polycom.com/support/

Online Documentation

Visit: http://www.polycom.com/support/voicedocumentation/

Tip

Type CX5000 to search the Knowledge Base.

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Polycom CX5000 User Manual Page 24